A few times a year I’ll need a cable or an external hard drive, or a new controller, mouse etc, and want it right now and I’ll just walk to whichever Best Buy has it in stock. When I do I still have the same feelings I got as a kid when I’d go to circuit city and the impulse to browse is hard to resist.
They have a lot of fun gadgets, the connected home category keeps growing and growing… doorbells, smart speakers, VR, wearables, theraguns, peloton, e-bikes; not to mention gaming has never been bigger.
My anecdotal point is: there’s lots of techy things to sell besides commoditized content like CDs and Blu-ray’s. Personally I’m never going to Best Buy for media. But it’s certainly fun to browse all the new tech and get a more hands-on view. I don’t blame them for this change, assuming the numbers make sense.