A billion thanks to the open source community from Red Hat
opensource.com
opensource.com
Despite how uninformed I might consider that opinion to be, given how many open source developers are on payroll, and how many projects get many of their patches from RH, the other little thing that RH has done was effectively legitimize Linux as a sellable resource.
Without the RedHat sales team getting RH in the doors of enterprises around the world, Linux would be significantly further back in terms of performance, compatibility, scalability, etc.
Also, I interviewed for RH several years ago and was not impressed. Their employees seemed fairly unmotivated, and despite the number of people I interviewed with, it didn't seem very well thought out. I didn't like their distro at that point, so it was a bad idea in hindsight to interview with them. I just didn't believe in RH anymore, and going there only solidified that.
E.g. for Telcos, where any outages must be fixed within specified (short) timescales in order to be allowed to sell telco service. It's less risk for a business to say we pay X per year, and if the shit hits the fan we can just pick up the phone.
The other thing offered by RH is to say: here is a distro, we've tested it and can sign off on it being stable. That is also worth a lot in some sectors.
That said, "self-support subscription" per $349/year doesn't feel right to me. May be the old basic support option wasn't that good, but it WAS support you were paying for.
It doesn't change all the good things around Red Hat, but I must admit it's very disappointing.
EDIT: typo
If you're a tech-savvy startup, then sure, you just put a few guys on staff, but if you are most other kinds of businesses, then you'll employ some 'good-enough' administrators for the day to day operations, but you won't be able to necessarily employ a full team for something that isn't core to your business.
Another common scenario is in government, or large companies. Especially in government, we, as tax-payers, would consider it wasteful if the gov were hiring top notch tech engineers to maintain their file shares and directory servers. They are also completely unwilling to put a system in place with a company that not only will be available for same-day support on critical systems, but will also have to be relatively certain that company will be around in 10 years when they are still running those systems.
In short, support is probably more important than you're giving it credit for, but even for customers where it isn't, RH's credibility has opened the doors for every other Linux distribution and their ability to do work inside the Enterprise.
Simple changes move slowly, and hard changes take forever. Naturally, it isn't a limitation of the equipment, but the bureaucracy in place.
I've been involved with projects where, after having already spent money on hardware and software procurement and over 3 months worth of man hours on actual implementation, the project stopped because a DNS change request form was filled out incorrectly. Correcting the form and getting it reapproved took four weeks to correct what was literally a one character correction.
There are a few negative comments here, and it is cool for everyone to have their say. In response, I would like to say that Red Hat supports some projects like Hibernate, JBoss, etc. that are useful and help me earn my living as a consultant - so thanks to them for that.
[1] http://www.redhat.com/about/news/press-archive/2012/3/red-ha...
Clearly Red Hat isn't going to be the next Apple (or even IBM, to whom they have a closer business model). But I'd be shocked beyond belief if Draw Something does a billion in revenue this year.
I think that was Jach's point: that omgpop was overvalued.
So, thanks for doing this. It does mean a lot.
After a lot of physics tests, basically comparing numbers and subtracting exponents is something I do almost automatically. Like, I enjoy that they're donating at all, and I know that their staff often contribute in the form of patches and commits -- really one of the key ways contributions should go -- but somehow the numbers seemed a little dramatically understated. They're literally saying, "Free software made us billionaires, so we're paying them a 0.01% commission." It just sounds like, "I earned $4 000 from homeless people and then gave four of them each a dime."
I mean, I'm sure you made their lives better and helped them to help you, but still, the gap between the numbers is a little startling. ^_^
While FOSS was a key component that allowed Red Hat to make those profits, it wasn't the only one. It wouldn't happen without RH's employees, expertise, marketing/brand, etc.
It's not like RH took the enormous value of FOSS and given only little of it back.
They took that value and created even more value on top of that.
RedHat aren't obligated to donate anything to anybody.
They could even take the Apple KHTML/Webkit approach and make it difficult to incorporate their code changes back into the original code bases.
If anybody releasing open source code feels cheated by this it's their own fault for choosing to release code using an open source license.
Things actually work better in the case where there's an ethical but not legally codified understanding, imo, enforced informally through community pressure rather than lawsuits. If you try to add it into legal obligations, complex licenses start piling up; the old BSD advertising clause, for example, was an attempt to turn the ethical principle of "you should prominently acknowledge the work you built on" into a legally enforceable license, which in retrospect most people agree was misguided. But you should still prominently acknowledge the work you built on, anyway, and it's fair to call people out on it if they aren't giving sufficient credit. You can't sue people who don't give sufficient credit (past the bare minimum copyright statement), but you can criticize them and apply community pressure.
Obviously my intent was not well-communicated in my comment. I apologize, but I don't really know how to make it better. :-(
With all that said, those words still ring a bit hollow for me. If the person giving dimes to the homeless were to say, "hey, I wasn't obligated to donate anything to them," that still doesn't quite ameliorate the sheer numerical discrepancy, which is still the point where my brain goes, "wait... what?"
Another comment did: it said, "oh, they're just talking about revenues, not profits." That's a much more important distinction. If Red Hat's costs are very high, then it might not be four dimes but four $100 bills. That's a much more substantial donation given what you got.
To continue with the homeless analogy, Red Hat helped a bunch of "homeless" people, and continue to do so today, but are not going the extra step of helping other people help homeless people.
http://www.linuxfoundation.org/publications/linux-foundation http://blogs.gnome.org/bolsh/2010/07/28/gnome-census/
Giving more money to GNOME: always welcome, but they already do loads.