Mango Mail – an unlimited email host | Hacker News Reader

Mango Mail – an unlimited email host

mymangomail.com

15 pointssvjx32 comments

Contact/support only provided through Reddit and a contact form, no information on the company providing the hosting (other than "Mango Mail is an American company based in the state of Florida."). Domain name with privacy protection.

All in all, this makes everything seem like a hobby project rather than a serious supplier. What's your postal address? Company registration number?

The pricing model is nice, but the basic 'serious supplier' components would really need to be addressed before I'd consider switching.

The startup plan is a non-starter for individuals. With such limits, it’s hard to use even for one account, forget unlimited.

The "unlimited" is meant for unlimited addresses and domains. We are made for real people sending real messages, not bots sending out marketing spam.

Even at 5 clients ( if each clients having 10 email address each) maxed tier would just filled by incoming spam

I could see some small organizations being able to get by on even the cheapest plan if only legit emails were counted. But if any spam or unsolicited emails are counted against the limits, it becomes much harder to plan against.

I just checked and they don't even mentioned about spam filtration , anti phishing system in place, that would be really bad since they are counting inbounds in limits

We do provide spam filtration and no, it does not count towards your limits. We use a combination of spam protection including bayesian filtering.

No, spam does not count towards your limits.

If you are receiving more than 3000+ messages a day that aren't spam, you need to go for a larger service. We are built to help small business get email without breaking the bank not for giant recipients to eat up resources.

I am using mxroute they offer very cheap price for unlimited host unlimited mail count 30gb ( 3 years 30$ I think) . but recently it is having huge delays over 30mins . What are your gurantantee at such cheap rates? How you going to scale? Exiting most mail sever aren't really scalable.

Feel free to open a support ticket about that and request that I evaluate any such 30 minute delays. If it’s the Friday server and you’re referring to inbound, mitigation has been applied while I work on the long term fix.

Mxroute is probably dealing with that due to large queue volumes and insufficient resources. We are focused on providing fast delivery, however any real mail admin would know that a guarantee is not possible with the way SMTP is right now.

We (MXroute) maintain low queues (high queues set off alarms, literally). Funny detail, I actually have our combined mail queues as a widget on my phone: https://files.freesocial.co/f.php?h=0fyHTzMz&p=1 (don’t judge me, I like iOS this week)

We have excessive resources as well as our own IP ranges. Any delays are most likely related to someone else. Can’t send someone email faster than their mail server accepts it. Happy to answer a support ticket about it but all of our mail queues are human audited every few hours.

Best wishes for you and your startup, we need more good people out here.

Edit: There is one exception being one older server that is experiencing a bug specific to cPanel, which is mitigated presently with a final resolution in progress. That’s just sysadmin stuff.

Yeah I have good deal of experience building email servers and also several application based upon SMTP. SMTP and most Mail daemons themselves are the problem.

Yea it's so unfortunate the way things turned out. The internet was a fairy-tale land back when these protocols were made. If the server sent a 200, it meant it was delivered, guaranteed. Now it's all smoke and mirrors.

I wouldn't really say its "unlimited" when there are rate limits on the number of emails you can send/receive in a day (presuming that is what the in/out stats are referring to) and there is a storage cap.

Not saying I disagree that a good email host shouldn't have rate limiting / storage limits, just saying I wouldn't call such a host unlimited either.

I think the unlimited refers to number of addresses/domains.

Yes the "unlimited" is referring to the number of addresses/domains. An unchecked sending limit would be an open relay, not a reputable mail server.

"All at $1 a month." but the cheapest plan is $1.50 per month, something doesn't add up.

Haha, it looked cleaner that way in the subtitle. The official price is $1.50 though. Still the cheapest on the market.

Imho, the in/out emails limitation is far more constraining than the amount of adresses I can use - thus "unlimited" is quite misleading.

It's really meant for startups that need to create multiple address but don't actually send out mass amounts of email. We support up to 3000 in and 500 out in a day.

Seems significantly worse than MXRoute and other established mail providers in this space.

What is your strategy for protecting your SMTP server reputation? Do you have your own ASN?

We restrict the sending and receiving to prevent spammers and botnets. Unlike most other smaller providers we actually watch our sending patterns and have systems in place to prevent abuse. By limiting i/o we prioritize good reputation over selling to the most customers. We also prevent senders from sending out messages that are against the policies of most other mail servers and get feedback from those servers on potential spam.

Anybody know if this supports group email, where messages to one address go to multiple recipients?

Yes we do. However, know that Mango Mail is made for real human correspondence. Any behavior that could damage reputation or affect other users will not be tolerated.

I think it needs a show HN? The shifted text is a bit annoying to read in my opinion.

Appreciate the criticism, are you referring to the text on the landing page?

> PROFESSIONAL EMAIL SHOULDN’T COST SO MUCH

It's fine on mobile but not on my pc screen. Using Firefox on the pc and Chrome on mobile so it might just be a browser thing.

Gonna give this a try soon.

Feel free to reach out any time. I highly recommend you use the free trial.

Mango Mail is an easy-to-use and affordable email host that charges for data instead of number of addresses.

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