The real reason OS/2 was not widely adopted? Maybe this: the first time OS/2 was booted after an install, the bootup time took a very, very long time. I was once in a computer store and some guy was practically screaming at the sales people. He had bought OS/2, installed it, and the next time he used it hit the one time only long bootup time. He was ranting how he immediately took it off and reinstalled Windows. There must have been at least 10 other customers who heard this.
I wonder how often this scenario happened.