Spot-on article, for the most part. I firmly believe that the use of an LLM as a fact-finding tool represents a misunderstanding of the technology's abilities and intent. If you're using an LLM like it's a search engine, then you should just use a search engine instead. LLMs are conversational devices. Search engines are an index of human knowledge. Right tool, right job.
I'm fine with the term "hallucination," though. Hallucinations are, by definition, not real. The term emphasizes a detachment from reality that LLMs possess, and the general public is just beginning to grasp.