Apple is doing its job.
There is no way for it to accurately determine the legitimate owner.
So better to err on the side of caution and assume that if you're coming to Apple with an unlock request that it's not legitimate.
There is no way for it to accurately determine the legitimate owner.
So better to err on the side of caution and assume that if you're coming to Apple with an unlock request that it's not legitimate.
It's a separate question whether the customer should be able to disable Activation Lock before it gets tripped, which would prevent the computer from bricking itself. Apple makes that choice for the customer because they don't fully respect your ownership of the device that they made.