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Comment by toomuchtodo | Hacker News Reader

Author would be able to check the hardware serial number to what they bought from and that receipt, no?

Apple confirmed it didn't match with "If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request." -> "We are unable to process your request at this time."

Sure. I’m saying OP could confirm explicitly by turning the device upside down (and looking near the regulatory markings) and pulling the receipt up. Apple is being too opaque considering Apple has the purchase history on file and could communicate, “this device is not in your purchase history, that is why we can’t unlock it.” This leaks no information of value.

Edit: no worries!

ah yes, correct. I don't know if disassembly is required for the HWID when its forced into bootloader lock, and i am not going to experiment to find out haha. But yes correct reasoning.

edit: sorry for bad reading comprehension it's late for me >_<

No disassembly required, the serial number is printed on the bottom exterior of the case.

It’s easy to swap the bottom. It’s also easy to search for a similar model brick the device, swap bottom with the serials, and send that.

You can also reprogram the serial with the right equipment but that is a much harder task

It is a good security policy in general to not disclose reasons for denials, because doing so gives attackers a hint as to what they need to target. (But yes, it is better customer service to disclose.)

But it also frustrates legitimate users. I think we should balance the extra security needed to prevent attacks versus creating a kafkaesque nightmare for ourselves.

The problem here is that Apple fraud is big business. There are even venture funds that invest in Apple-related scams.

> There are even venture funds that invest in Apple-related scams.

Can you be more specific?

It’s etched in the bottom of the laptop and I think is easily swapped between chassis.

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