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> AWS support is so nice, you can't believe it.

It's actually sort of ridiculous. AWS has the best support I have ever interacted with. I mean, our org certainly pays enough for it but it's so completely unusual in tech, or really any sector to get great support even when you're paying for it.

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Every time I run into an issue I’m reluctant to reach out to AWS support, because of my default expectation that it will be a terrible waste of time.

Every time, I am also proven wrong as someone competent on their side both actually understands my issue and finds a resolution.

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