EUR Balance Stuck on Binance

My EUR balance is stuck in my Binance account and I can't withdraw it to my bank account, convert it to another cryptocurrency, or use it for purchases with my Binance VISA Card. I technically have 6k EUR stuck there that I can't access. I've already contacted Binance support, but they're simply copy-pasting answers and not resolving my issues.

Is anyone else experiencing the same problem? Does anyone have any ideas on how to resolve this issue?