I was mostly confused about the images being above the line of text you're supposed to read before looking at the image.
"Here's a picture of an NTP packet"
picture of a man sitting at a desk
"Here's a picture of an NTP packet"
picture of a man sitting at a desk
The sense of entitlement to accuse someone of lacking empathy because they didn't present it in your preferred format is literally crazy to me.
Ironically enough, aren't you doing the same thing now, berating me for giving free information the wrong way? How about just learning from the advice and moving on?