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I don't see how anybody is going out of their way to make anybody feel dumb in that situation.

They explained their automotive needs to a salesperson at a Toyota dealership and gave them ample opportunity to do some basic research to make a sale of them. Payload capacity is hardly a topic as exotic differential calculus at a car dealership.

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>I don't see how anybody is going out of their way to make anybody feel dumb in that situation.

you're essentially giving a pass to mansplaining

I’d define mansplaining as unwanted and unwarranted explanation — it might be unwanted in the above situation, but unwarranted?

A explanation of payload capacity at a car dealership when it’s a key selling point for the customer explaining the topic and their related need? I just don’t see it being an issue.

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