Fairphone 5 review: The most uncompromising repairable phone yet
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But I suspect that if it happened today it would have been detrimental to their ability to remain on the market.
For example, Jessica Alba's "The Honest Company".
In the same way, I am suspicious of "Fairphone" as a for profit company.
That said, if a company really does value doing things differently, what are they supposed to do?
Not say so? Try not to make a profit, guaranteeing they won't be able to make a positive impact?
I think it's important to not let the deceitful marketing in the world poison the well for any possibility of honest marketing.
From what I can tell, Fairphone is working pretty hard to earn the name.
Interchangeable parts between models is really hard, since your support burden kind of explodes when you have to support several parts for several models, so it would probably not be sustainable for a smaller company like Fairphone
With that said, I remember a Fairphone representative saying they were looking into if they could provide upgrades for the FP5 down the line, as the longer lifespan of this model might makes it economically feasible for them
I wouldn't base any purchase on that until there's an official announcement though
Personally I'm happy enough with the value proposition as it is to be getting myself an FP5
Is there a specific part you can't find?
Are later FPs set up to offer chip upgrades to avoid this dilemma?
Before anyone says: yes, I have cleaned the USB port out. Cutting a triangle off a credit card and using the corner worked the best in my experience.
I still would pay for the other "fair" aspects of the Fairphone, but until I can actually repair it I'm not going to consider it a repairable phone.
[1] https://forum.fairphone.com/t/fairphone-3-bottom-module-avai...
Are you sure you got all of the lint out?
I'm asking, because I thought I had, and my phone still wouldn't charge reliably.
As a hail Mary (I was ready to buy a new phone anyway) I tried a thin metal needle. I couldn't believe the amount of gunk I got out of the port.
In my attempts to get it charging I had compressed the lint so hard that none of the other softer tools I'd tried before could get it out.
While I didn't try your method specifically, I'm quite sure a credit card would've be too thick and soft to do it.
The irony is one of the main reasons for buying this phone was I didn't want to have to get a new one and transfer everything due to some tiny problem with it. The latest ETA is end of October so I guess I'll wait at least that long before giving up...
0: https://thesonification.org/2023/09/01/fairphone-5-parts-won...
In terms of the release schedule I think it's important to continue to have a "jumping on point" for customers who want to switch to a Fairphone. It's hard to convince someone to replace a 3-5 year old phone for another 3 year old model
As long as they keep providing 8+ years of support for newer models I think it's the best option, since the company also need to have a continuous revenue stream to exist for the full lifetime of their phones
I couldn't find any mention that they backtracked on their promises, but if that were to be the case, that would indeed be a very strong disincentive to trust them on their commitment to the fp5
Soon you can also expect Apple to stop providing both service and parts for it (https://support.apple.com/en-us/HT201624).
There have been a couple times I've had a problem with my iPhone under AppleCare. I've gone to my nearest Apple Store, and pretty quickly walked out with a new iPhone that works perfectly and contains all my data and, for all practical purposes, is exactly as if my old one never broke. That seems pretty repairable to me, on the axes I care about.
It does mean I have to pay for AppleCare, but my guess is that on average you're not going to get away much more cheaply with years of use of a more "repairable" phone.
I'd be interested in seeing counterarguments. I'm not trying to dispute anyone's claims about repairability. I just honestly don't get it.
[Update: the main thing I'm getting from responses is that people care about their being low-cost, easily repairable phones for people who can't afford iPhones and Apple Care; the enthusiasm is empathy-based. That makes a lot of sense to me. I don't know of a source for actually comparing long-term costs, though. Are you sure the repairable phones are actually cheaper to own, long-term? Arguments about the environment make less sense to me since the broken phone is refurbished and used again. I asked, and I got useful answers. Thanks, HN!
I've gotten a lot of downvotes for this question, though, which mystifies me... why downvote an honest question? It seems unfriendly and uncharitable.]
The selling point of the Fairphone is moreso that it's:
- Attempting to pay fair wages to workers
- Not Apple, for those who just don't want an Apple device
- More (user) repair-able
These are all very valid reasons to want to use something like the Fairphone and I am glad it exists, and it might even be my next phone - but to imply that it wins out over the iPhone trade-in-and-get-it-recycled flow is just bonkers.
>to imply that it wins out over the iPhone trade-in-and-get-it-recycled flow is just bonkers.
I made this point in another comment already, but for many people, it isn’t easy to access an Apple Store, and Apple is notoriously stingy with third party authorized repair
I'm not talking about the Apple Care/App Store get-it-fixed flow, I am talking about how when you buy a new iPhone you can quite literally just mail your (hopefully data-cleansed) phone to Apple and they'll recycle it properly. If you're buying your phone through Apple - which you should do, just because phone carriers are ripoffs - then you generally get a credit back to boot.
For the average consumer this is great and encourages sustainable reuse of the core materials throughout the iPhone lifecycle and generally means there is no good reason for iPhones to bloat up landfills or anything.
But they do though.
A lot of this stuff is corporate PR. For example, recycling aluminum is the default -- it costs less than mining it. You don't get credit for that, it's saving you money and you were going to do it anyway. And the reason it's so cheap is that you can source it from things that are basically pure aluminum, like aluminum cans, even though they're then making something out of it that has to go through a complicated process to separate the diverse materials from each other again.
They have a recycling program for their old devices, but to use it you have to buy a new one. And there's a reason for that -- it's not otherwise cost effective to do it. It's a promotion to drive new sales, because the process is complicated and inefficient.
Because they're trying to turn the device back into raw materials after gluing and soldering them all together. Which is why they go into the landfill unless someone is subsidizing it.
Whereas the best way to "recycle" a piece of electronics is to continue using it as a piece of electronics. Allow the memory or storage to be upgraded to extend its usable life. Have modular parts to minimize the materials necessary to replace before it can go back into service after being damaged, and minimize the cost of such repairs to increase the number of repairs that are economical before a new device has to be manufactured.
There is no reason it cannot be both reasons and I find your take overly and needlessly cynical.
In the meantime most of the iPhones people trade in are sent to third party "recyclers" who don't recover nearly as much of the materials and are contractually required to shred the devices without recovering functional parts for reuse, even though that would reduce the amount of ewaste by several fold -- once for the device already on its way for the shredder, and again for each of the devices that could have been repaired from its operational parts.
It's a cynical take because it's a cynical marketing ploy.
This falls under the category of "you need to be linking something that proves it".
https://www.surfacemag.com/articles/apple-daisy-ewaste-iphon...
https://www.apple.com/environment/pdf/Apple_Environmental_Pr...
I swear it's like nobody reads the actual reports that they put out. There is a lot to knock about the Apple/iPhone experience but frankly sustainability just isn't it.
And I will note again, to be clear, that I still think the Fairphone is a good thing. I just don't think it should be held as the highest regard when it's not.
But they constantly make new devices with incremental improvements and advertise/market for people to upgrade when they don't need to - and people do exactly that.
I can imagine it. It wouldn't make the slightest difference to my practical experience. And then, as another commenter mentioned, my phone is refurbished and used for someone else.
The problem is then also ensuring all other options are artificially worse than AppleCare. Your local “mall guy” is just as capable of swapping out a battery, in theory.
It creates jobs by letting independent repair shops legitimately fix and repair your devices. Small business is important to our economy. It also creates competition for service. Your AppleCare service is good... for now... how long before Apple becomes like IBM? Maybe it'll never happen, but it might!
Also, by making the iPhone repairable, it sets a standard (and possible legal backing) to make every device repairable. This applies to different phones, your laptop, your car, the speakers you bought.
It also allows someone to buy a part and replace it instead of chucking the whole device when some small part breaks. This helps reduce e-waste and general landfill garbage.
It also allows folks who come under tough times to just buy a knock-off battery and have their cousin install it until they get their next pay-cheque and can afford to take their phone in for Apple Care.
You're thinking only about yourself, what about people less privileged than yourself? What about people who rely on Apple to do the right thing so that their manufacturers follow suit (Android)? You can't just trust a company will always be good, sometimes you have to enforce or push for good.
Do you know what people did when the batteries died? They overwhelmingly bought a new phone.
Just because something is technically modular doesn't mean that:
1. other people know how to diagnose the problem
2. other people want to spend time or effort repairing the phone
3. other people don't just want a new phone anyway
While people on this forum are often power users or technically minded people who like spending mental cycles on their devices, this is not what other people are like. People who are purely users delegate the fixing of their devices to others.
Back in the day, phones were improving so fast that upgrading often was naturally incentivized. These days, the tech has plateaued and phones are a commodity. How often does the average person replace their fridge? How often does the average person replace their hot water boiler? That's how often I want to replace my phone; closer to every ten years than every two years.
My brother in law just called his 3 year old washer’s extended warranty line, and they didn’t even want to verify the issue. Immediately told him they were sending him a check for the amount he purchased the washer for, and all that was left was for him to buy a new one.
I imagine the labor itself costs $100 per hour, and including travel time, you are looking at $300 just to diagnose the issue. Then a couple hundred for the part, and if they have to wait for it, come back, that’s another $300. And you are already losing money.
I imagine that is why Citibank got rid of their 4 year Costco appliance warranty.
My circa 1990s freezer broke a couple years ago. First guy quoted us "not worth repairing". Second guy did the job for two hours of $100/hr labor and a $60 part. Told us that if it were a modern device it wouldn't have been worth it because of the labor, but the freezer was old enough that everything that can break was designed to be easily and quickly repaired.
That being said, I'm fully in favour of repairable phones, the energy cost is not such an issue for such low power device.
I also think that todays dishwashers, washing machines, cooking plates, which are typically thrashed witin 10 years would benefit a lot from repairability if they are built to last.
Additionally I happen to live in an area with a very heavy use of renewables, so the carbon cost is even lower.
And the parts are only hundreds of dollars because the appliances aren't repairable. Obviously if you have to replace a third of the appliance instead of just the bearing because that isn't sold as a separate part, repairs will be much less cost effective.
> the same is true even if you then choose to buy a new one, because an old appliance that can be repaired and resold has a higher trade in value. The lack of repairability costs you money whether you do the repairs yourself or not.
TCO is a complicated subject. A more repairable device does not necessarily have a cheaper TCO. Some of the costs of building and/or repairing a device scale linearly, and some scale exponentially. And they tend to depreciate logarithmically. Based solely on TCO, there is an optimum expected lifetime, and it mathematically isn't "as long as possible"
Doing this raises the labor cost to the point of making it uneconomical in many cases that it wouldn't be otherwise.
It also raises the parts cost (and the amount of waste), because a failed logic board that has every chip in the device soldered to it is going to cost more to replace than a card with only the bit that failed on it.
> Some of the costs of building and/or repairing a device scale linearly, and some scale exponentially.
Which ones scale exponentially? How come a Fairphone isn't dramatically more expensive than an iPhone?
> And they tend to depreciate logarithmically.
Depreciation on existing devices is precisely because they can't be upgraded or repaired. If your phone has a 3G cellular modem in it, it stops being useful as a phone when they shut down the 3G towers -- unless you can replace the modem.
Compare this to PC components that don't depreciate quickly, like a standard ATX chassis or power supply or monitor. Or an AM4 system board that could have been purchased in 2016 yet supports 2022 CPUs that could viably still be in use for five or ten more years.
And a decline in value of a component only makes the repairs more affordable. A Ryzen 7 2700X has lost half its value over 5 years, which only means that if you should need to replace one it costs half as much -- or can be replaced with a faster model in the same system.
> Which ones scale exponentially? How come a Fairphone isn't dramatically more expensive than an iPhone?
Nothing that they've chosen. The Fairphone isn't dramatically more expensive than other phones because it really isn't dramatically different. They don't have any modular parts that aren't already available on other phones in various combinations. They are just offering a slightly different box of COTS parts with a promise to support it. This is relatively cheap to do. It still suffers from some of the problems you mention and more: the logic board is all soldered, the modem is not modular, the software support promises are reliant on third parties, etc.
Meanwhile many PC laptops do make the upgradeable parts modular. Laptops with modular memory, CPU, wireless etc. are available for less than a Macbook or iPhone. So where is the exponential cost?
> the software support promises are reliant on third parties
This is a "current vendors are crap" problem rather than any kind of technological barrier.
And that can't be the reason that Apple can't do it.
It's a few cents, and it makes packaging more difficult. If Samsung shaves a single penny off of each phone they sell, they are more a million dollars more profitable per year.
But most mid-to-high end phones do have a significant number of modular parts. Battery, camera, speakers, displays, and sometimes IO are modular on many phones, and repair shops will fix these for customers.
> Meanwhile many PC laptops do make the upgradeable parts modular. Laptops with modular memory, CPU, wireless etc. are available for less than a Macbook or iPhone.
Modular CPUs are generally not available on laptops anymore, that's a thing of the past anymore. Modular memory and wireless are starting to disappear, in part due to latency requirements for the later memory standards, and packaging and power requirements for popular thin-and-light segment devices.
If you're asking why phones don't have modular memory, the answer is simple: they're optimized for small size and low power, and adding a connector would compromise on that. Also, it would require inventing a new memory standard since modular LPDDR does not exist.
> So where is the exponential cost?
You see exponential costs if you look at devices that actually have extended lifetimes. I'm not talking about one consumer phone compared to another. In the scheme of things, they really all have expected lifetimes around a handful of years. Compare the redundancy and expected lifetime of consumer products to industrial products to aerospace products if you want to see how making something last a long time can be very expensive. If you want to double a product's lifetime, you are often looking at 10x the cost, if not more.
> This is a "current vendors are crap" problem rather than any kind of technological barrier.
Well, it's not possible to make a phone without relying on vendors for some parts. There are too many specialized parts. Not even Apple has enough resources to in-house it all, and they have been trying.
Or they could just raise the price by five cents and make even more money per unit and get more sales because more people are attracted by the upgradeable device than are deterred by a 0.01% difference in price on a $500+ device.
> But most mid-to-high end phones do have a significant number of modular parts. Battery, camera, speakers, displays, and sometimes IO are modular on many phones, and repair shops will fix these for customers.
Modular in the sense that they're intrinsically separate components you have to go out of your way to stick together, not in the sense that they're attached with standard modular connectors and are easy to replace.
> Modular CPUs are generally not available on laptops anymore, that's a thing of the past anymore.
This is basically down to Intel changing their CPU socket every ten seconds, not any actual cost reason. Nobody cares if you can replace the CPU if the upgrade isn't compatible with the socket. The laptops that previously had this didn't have a significantly higher cost.
> Modular memory and wireless are starting to disappear, in part due to latency requirements for the later memory standards, and packaging and power requirements for popular thin-and-light segment devices.
Dell has sorted this and it's on track to become the standard:
https://www.storagereview.com/review/dell-camm-dram-the-new-...
> If you're asking why phones don't have modular memory, the answer is simple: they're optimized for small size and low power, and adding a connector would compromise on that. Also, it would require inventing a new memory standard since modular LPDDR does not exist.
So invent a new standard. All new standards are invented by somebody; see above. If Dell can do it, why not Samsung?
> You see exponential costs if you look at devices that actually have extended lifetimes. I'm not talking about one consumer phone compared to another. In the scheme of things, they really all have expected lifetimes around a handful of years.
You can run the latest version of the Linux kernel on commodity PCs from the 90s. Why can't you do that on a phone half that old? None of the reasons are good.
> Compare the redundancy and expected lifetime of consumer products to industrial products to aerospace products if you want to see how making something last a long time can be very expensive. If you want to double a product's lifetime, you are often looking at 10x the cost, if not more.
These products are expensive because they're purchased primarily by bureaucracies and everything purchased primarily by bureaucracies is cost inflated. Which part of extending the lifetime is the part which is supposed to make it so much more expensive?
> Well, it's not possible to make a phone without relying on vendors for some parts. There are too many specialized parts. Not even Apple has enough resources to in-house it all, and they have been trying.
You don't have to make your own DRAM or display because those were never the issue. The lack of support comes from the SoC whose vendor has published neither driver source code nor documentation sufficient to write one, so when the kernel they gave you a binary blob to go with falls out of support you're screwed.
Qualcomm has been a major offender here and is one of the only suppliers of performant SoCs for phones but they're supposedly getting better. Samsung has no excuse because they make their own chips.
There is a lot of excitement around RISC-V because it could potentially do something about this, if not by actually producing a competitive chip then by putting pressure on the incumbents to get it together and publish open source drivers.
You're arguing against the specialization of labor. I don't think this is a winning argument.
Labor specialization is supposed to make things more efficient. You have some expert who can do the job in five minutes that would take you an hour, and then you can justify paying them ten times your own hourly rate for those five minutes.
It doesn't do any good to cause something to take the high-paid expert an hour instead of five minutes, all it does send the device to the landfill because the repair becomes uneconomical.
What about poor folks just trying to keep their phone running and quite literally can't afford to buy a new phone because they live paycheck to paycheck?
Or lets look at it more self-serving from your corporate perspective. Say, your company is coming under hard times. You need to find places to cut. With repairability you can opt to just replace batteries, no upgrading, save some cash across your fleet of thousands of phones. Your boss is happy and you save money to survive another day.
This stuff doesn't have to only be for power users, that's just how it's marketed to you.
And you think the less fortunate are going to buy a niche $730 phone just so they can buy a $105 screen for it later?
No, they're going down to the Boost/Metro/Walmart/DG and picking up a whole new BLU, TCL or Moto G for less than $100.
Also, as for poor folks. Many of them buy iPhones. They do this because appearing poor with a cheap phone from Walmart hampers your career trajectory. These folks are essentially "faking it til you make it". This isn't even wrong, it's just a fact of the way society perceives people. Unfortunately, folks look down on you if you don't own a Samsung or iPhone and wonder why you have a budget flip phone.
These very people are those who would benefit from affordable phone repair. They can easily replace a battery or a screen without paying another $1000+ for an iPhone. This helps them keep up appearances while saving money. I know many, many folks like this. It's important we fight for these repair options to help all of us out.
However, I'm just saying that market is not incentivized to do so. The BOM cost would be too high and the volume too low for it to be a cheap phone to begin with, so the affordability angle is a non-starter. Cheap high-volume glued-together phones will always be cheaper.
If people really can't afford a screen replacement at a repair shop, the market will sell them a <=$50 phone. If people really don't want to buy a $50 phone and want to spend more for an iPhone, they have demonstrated that they are willing to make the sacrifice to do so.
If people want an iPhone, then the Fairphone is not a solution to that problem either.
Does it? I don't think most people have even heard of it.
And it's the exact reason that people keep wanting Apple to make a repairable phone. Someone else can do it, and do a fine job, and you say "green bubbles" and turn up your nose. Well then, where's the repairable phone with blue bubbles, pray tell?
You're dangerously close to an admission that "the iPhone crowd" wants the logo as a status symbol and excluding underprivileged aspirants by increasing the cost of entry is the point.
I'm not doing it, I'm saying that the crowd that cares about iPhone brand image, cares about iPhone brand image.
> You're dangerously close to an admission that "the iPhone crowd" wants the logo as a status symbol and excluding underprivileged aspirants by increasing the cost of entry is the point.
I don't know why you think I would pretend otherwise. Apple's brand image is as a premium product, and Apple has been openly hostile to unauthorized repair for the stated reason that many aftermarket parts are of lower quality than OEM parts. Apple obviously doesn't want low quality refurbs floating around and diluting their brand image.
The company obviously has a bit of a cult following, but the point is that there are crowds who would have no objection to any premium phone whether it be iOS or Android but would put you in the outgroup if you showed up with a flip phone or anything else that cost <$200. A repairable premium phone checks the box.
There are also crowds that want to see the Apple logo or they'll cast you out. Which makes it hard to argue that there is no market for a repairable phone from Apple -- because there are clearly people who would buy it.
> Apple's brand image is as a premium product, and Apple has been openly hostile to unauthorized repair for the stated reason that many aftermarket parts are of lower quality than OEM parts. Apple obviously doesn't want low quality refurbs floating around and diluting their brand image.
That is indeed their stated reason, and yet Toyota maintains one of the highest brand ratings for reliability even while anyone can have their Prius repaired at an independent shop with third party parts.
That's all it is in the US and has been for a long time.
Android was superior for the longest time. I was shocked when I used a friend's iphone and saw they couldn't create folders to organize apps, didn't have widgets, etc.
People in the US just want to be in the club, which is where the ridiculous 'green bubble' snobbery comes from.
I appreciate your cost focused perspective on this. I really do. What I'm trying to argue is that it is necessary to stop doing this. I foresee that just like the EU forcing USB-C into the iPhone, we could also see more repair-ability to combat climate issues, e-waste, etc.
The world is going to have a hard pill to swallow, not everything is about profits. Sometimes things need to be done because they are good for us and our society.
> If people want an iPhone, then the Fairphone is not a solution to that problem either.
I don't think the Fairphone is necessarily the solution either. That was never what I was arguing about. I'd appreciate it if you'd stop bringing it up. I'm not talking about the Fairphone. I'm explicitly talking about why an iPhone user might care about repair-ability.
I mean, I'm not against repairability laws as a matter of consumer protection, but I think it's pure conjecture to jump to the conclusion that it is undoubtably better for the environment.
If you add 10% of material to the average device to gain 5% average lifetime, you're not decreasing waste. I don't think it would add any lifetime personally, as repair and refurbishment shops already know how to open phones that are glued together and there is a huge industry that refurbs these phones already. I doubt screws will increase the average lifetime of the average phone, it'll just increase the number of screws in the landfill.
Legislation should set a minimum on quality, repairability helps on setting quality standards. This goes for many appliances as well as phones.
I'd rather have iron screws in landfills than extra glue.
It does not need to be a 1000 dollar iphone to consist of quality parts. We can wait for 5G to become main stream before requiring it.
Back then things moved so fast
In a completely unrelated world, where smartphones were not prohibitively expensive but still expensive enough to be a rare purchase, people in my country repaired old phones by buying new batteries. Those used to cost only a quarter to a half of the price of a new smartphone, and street-side cellphone accessories shops used to carry both original, branded batteries and cheap, knockoff batteries. The knockoffs were only about $10-$20 cheaper, and people were smart enough to know the difference it'd make.
I’m not sure I understand. An iPhone SE is cheaper than a fairphone, with longer support and far better specs. From a quick search, third party knock off replacement screens and battery replacement kits are cheaper for an iPhone, I assume due to the orders of magnitude difference in scale.
The math isn’t working, from my simple perspective.
I personally don't really care what FairPhone does. I care about general repair-ability of all tech and what benefits that has for flexibility, affordability, and competition in the economy and for the end user.
A refurbished iPhone 12 is $449. A brand new iPhone SE is $429, $17.87/mo. for 24 months... or $11.91/month from a carrier. AppleCare+ with Theft and Loss is $7.50/month So you're looking at ~$20/month for a phone that Apple will replace instantly if it breaks or gets stolen. Is someone who doesn't have access to credit really going to be able to afford a cheaper android phone and the tools to repair it and the parts to repair it?
And that’s just the United States, which is very high income compared to most of the world.
What I'm wondering about is the enthusiasm for them among the HN crowd. Maybe many in the HN crowd are still students, or "Ramen-profitable"...?
I want to the keep the cost per year for these things as low as possible while fulfilling my base requirements. For the phone that's no vendor lock-in, cheap repairs, and ability to play YouTube, browse emails, and check the news
The Fairphone is the best option for me. It does what it needs to and is reasonably cheap per year, so I can spend that money on things I actually care about
Apple care+ is approximately $40 per year plus another $80 for each repair due to "accidents" (unless it's the screen or case in which case it's $30)
That's a minimum cost of $138 per year if I don't suffer any malfunctions or accidents
The Fairphone is approximately $750 with at least 8 years of support. That's a minimum cost of $93.75 per year. That means that I'd have to crack my screen every 18 months or so for the iPhone to be more price competitive. Given that I've never cracked a screen that seems highly unlikely
For the battery I can replace it every 11 months and still spend less money with the Fairphone (plus I get to keep the old battery as a backup)
Any other part breaking is a massive expense on the iPhone. Not including the screen, every spare part for the Fairphone is less than the service fee with apple care
If Fairphone ends up providing 10 years of support for the device, that just pushes the math even more in its favour
And all that is not even considering that the Fairphone comes with a 5 year warranty which would already cover any non-accident/wear+tear malfunctions
That is a very compelling convenience that all (phone) OS-es should strive for. I try out different phones and operating systems, but syncing the data and settings via a self-hosted device are not convenient yet.
`adb backup` will give me an archive but it's a deprecated command and so far I've never been able to restore data with it.
A system like NixOS is getting the applications in exactly the same version and configuration, but the same rigor is not there for the associated data.
Ideally, I'd be able to run a plug-and-play server at home, link it to my phone and have it take backups without ever being visible until there's a problem with running the backups. Then, when the phone needs to be replaced, link it the new phone and continue where the old one left off, including all contacts and contact history.
I'm assuming you were going from functional pixel 5 to a pixel fold and that both were running a Android with a lot of proprietary software that allows Google to track you so they convince you to buy the products of the customers of their advertising business.
It's hard for competitors to offer an equally smooth experience.
Would the data transfer worked as well if the original phone was broken or stolen?
From another standpoint is that you're adding to a pile of e-waste
But you have to pay for the new parts, don't you? What I'm saying is that I don't know of a head-to-head comparison of long-term maintenance of a Fairphone, including buying parts to fix it, compared to buying the cheapest iPhone and Apple Care.
And when they give you a new iPhone, they refurbish the old, (and the "new" one they give you is actually refurbished), so I don't see how it adds to e-waste.
There are only 2 stores in all of India, for example. Even in Western Europe, depending on your country, there might not even be one.
So I express-ordered the replacement screen from Fairphone, which arrived the next day, case closed. (A similar thing happened with a Pixel 4a a few years later, which had to be mailed in, and took a week.)
My wife also had a Fairphone 2, and her headphone jack was a bit flakey. So after a few months we ordered a replacement module, which fixed the problem (for €30!). Afterwards, I emailed Fairphone as this issue had existed from the start. They refunded us the module.
And I also fondly remember the updated camera module they sold for the Fairphone 2.
Alas, these phones are too big for my tastes, which is why I no longer have one.
It's good to have competition, and not many Android phones get 5 years of warranty like the new Fairphones.
iPhones are great in that they get security updates for a long time, and they can be repaired if you can afford it. Fairphone is just a different, cheaper option.
I didn't need to make an appointment. I didn't need to travel. I didn't need to have yet another overpriced subscription. I didn't need to do it within business hours. I didn't need to get a massive pelican box of equipment shipped to me. I didn't need to make any expensive deposits. And I didn't need to beg anyone to please please please let me use the thing I bought.
It's about control. You're fine being in a walled garden and letting the company handle every aspect of the device for you.
Others don't like being locked in and appreciate the freedom to fix or change things on their own.
A user replaceable battery makes it much less of a problem. Even with non-standard form factors (a 18650 is not very practical for a phone), even if the manufacturer drop supports, someone will make a compatible battery. Plus, you get the option of backup batteries.
So I don't really care about all the fuss about the Fairphone, except with that one feature that was once the norm, and that's the removable battery. Hopefully in a few years, it will be the norm again thanks to EU regulations, but I am not holding my breath for it.
I have a Fairphone for one reason & one reason only: it's not repairability, environmentally friendly material sourcing, nor software freedom. It's wages. They pay living wages in Fairphone factories.
Fwiw, that's also the substantive contributor to the price bump.
At that point, you don’t have any third party alternatives, because of all the intentional anti-competitive measures they take to snuff them out.
can buy a budget phone and buy third party damage insurace (unsure how many scenarios they support and real-world experience) instead of this and compare the costs associated.
i won't be surprised if that makes more sense to more people than not, besides the abysmal software support of course.
If they really manage to support this device for 10 years, that's $75 per year, which I think is relatively cheap
My use-case for a phone does not need a lot of processing power. I use it for messaging, checking emails, watch a bit of YouTube, and catch up on the news. I feel reasonably confident that it will be able to perform those tasks 8-10 years down the line
On top of that I also appreciate that I can buy a device that is sourced with consideration for workers and the environment. It's never good for the environment to produce new devices, but the option to limit the impact is important to me
It might also be possible to put a recycling fee on each produced device based on the retail price and the amount of damage it would cause to the environment if the device was dumped in the environment
When a device is then handed in for recycling the company is refunded the fee minus the cost of to handle it at the recycling facility
On the downside that could also encourage companies to create products that are replaced before they are no longer usable, though honestly we already have that problem. It could maybe be prevented by lowering the fee based on how long the company commit to supporting the model with software and replacement parts
It's more than what it would be for an iphone
The fp5 on Fairphones website is €529 with at least 8 years of software updates
Even if iPhones were marginally cheaper, they carry with them vendor lock-in, poor repairability, and a track record of horrendous working conditions for the workers assembling them
To me it would still be worth a small premium to avoid those drawbacks even if the fp5 was more expensive per year
Comparing the cheapest iPhone with the FP5, the latter is still cheaper per year, even if I never have to replace anything (such as the battery)
- I don't want to spend time and energy having to figure out which phone I should replace it with when the shitty phone dies after 12 months
- I care about the working conditions for the people actually assembling my phone
- I care about the impact my consumption has on the environment
Pinetab-V is the only portable device that seems to work in the right direction.
The GPU driver is still broken though so until then don't get your hope up.
And I know that phone != tablet... but really soon I will not need my phone.
Modular devices (laptops are a mix of many modems, displays, sound, disk etc.) have had more edge case bugs because the volume is too low per generation to warrant fixes.
To me it's a consume only device.
Much rather have a tablet (with a keyboard and mouse for making real world applications, headset for audio) and a Pebble watch for notifications.
The iPad still can't run MacOS...
And then you have Ubuntu Touch.
You need it to build 3D MMOs that can run on low power devices.
Without the MMO things are not going to be fun when KWh > $1...
As a side note, for years I used a Nexus 6. Great phone (the battery was getting sketchy, but the rest of the hardware held up well for 7 years of use)! With LineageOS, I was getting a steady stream of software updates. I was finally forced off of the phone when they killed the 3G networks here in the USA (and apparently the Nexus 6 did not support VoLTE....).
I never want to charge an extra device again. I also never want to find a pair of plugs that fit me, again. It is a mystery to me why this use case is apparently so unique that there is no market for me.
Xperia 5 III (what a horrible name): $600
Xperia 10 V (again, terrible name): $400
Xperia 1 IV: $755 (same price as Fairphone)
All 3 have headphone jacks.
As to why you'd disconnect - shit happens. Maybe you have an iPhone and the other person using your car has an Android phone, so you each need different dongles. Maybe someone accidentally removed it, who knows? The point is that dongles can, and will, get lost or misplaced so they aren't a good solution.
I even installed a SUPER cheap head unit in a car like 8 years ago (I literally sorted by cheapest head unit that had radio and bluetooth... it was like $35) and that was essentially bulletproof.
The only case where this tends to be a pain in the ass is if you have multiple people attempting to use the bluetooth that are frequently in the car at the same time (e.g., a couple who both use the car, and you alternate who uses the bluetooth). In that case, a dongle that is connected to USB-C power and a 3.5mm aux jack directly seems superior, since you just need to connect a single cable to both charge and run audio.
One of many scenarios that I have hit where Bluetooth breaks down.
> that case, a dongle that is connected to USB-C power and a 3.5mm aux jack directly seems superior, since you just need to connect a single cable to both charge and run audio.
USB is on the bottom generally, headphone jacks are normally on the top. There're a lot of places to rest a phone in a car where the headphone jack is available, but the USB is not.
The nice thing about a headphone jack is it's basically universal. It's been around for some 40 years now! Anything you want to pipe into most likely can accept it. I have nothing against Bluetooth, but killing off a universal standard for one which is merely common is very short sighted. It's a perfect example of why people accuse the tech industry of being out of touch with reality.
Also, Bluetooth IS the universal standard. It's in every single car that has been sold recently, and has been for years and years. Hell, I'd argue Bluetooth has been more universal in phones for longer than 3.5mm jacks. Early phones often had fully functional Bluetooth but had weird proprietary aux jacks (2.5mm, that weird Nokia plug, proprietary USB extensions, etc).
I genuinely have no idea how you can call Bluetooth a universal standard with a straight face. It's not even close. A 3.5mm isn't truly universal (little or nothing is), but it's as close as you can get. Ditching the latter in favor of the former is absolutely asinine.
Seriously man, 10 years ago is not that long in real world terms. It's a long time in the tech industry, but the rest of the world simply does not move on at that pace. As an industry, we need to pull our heads from our asses and realize that most people aren't techies living in a major city for whom anything invented more than 5 years ago is old, and anything invented more than 10 years ago is positively ancient. That simply is not how the world works.
As for Bluetooth as a standard: what, exactly, is not a standard about the audio portion of it? You can take any device that supports Bluetooth audio output and connect it to an audio playback device (speaker, head unit, whatever) and it will just... work. Super old speaker to brand new phone? Plays audio fine. Super old phone to brand new head unit? Same thing.
This isn't some 'big techy is out of touch with reality' thing. We just have alternatives that are perfectly practical for edge cases where you absolutely need that aux jack, and the vast majority of consumers have moved on years ago.
USB-C ports wear out within a couple of years from just slight strain on a charging cable.
This is not the solution you claim it to be.
Nobody's arguing with your preferences but it's a mystery to me how the convenience of wireless headphones is a mystery to you.
Not all of us are so lucky, sadly. I guess there must be a lot of us that companies are catering to our genuine needs. :)
And the battery life gets constantly shorter. Lithium cells have limited life spans, they last maybe a couple of years and what do you do then?
I can accept having to change phone every few years. Modern phones are somewhat disposable. But having to change headphones would be a real drag. They are something I put in my body! It took many years to finally settle on a pair I could be comfortable with which wouldn't fall out.
And I'm not picky about sound quality. People who care about that must have it even worse. Sound signature is very personal.
For better or worse, I buy headphones for life. I would love to buy more things for life, but phones are obviously impossible. But imagine having to change your wallet or something. You probably bought jackets or trousers based upon that shape. Maybe the comparison is a stretch, the point remains that I really don't want to buy new headphones. Ever.
Its most defining feature, for me, is its removable battery. It that, I would compare it to the Samsung Galaxy XCover 6 Pro.
Over the Fairphone 5, the Samsung Xcover has a headphone jack, dual sim and a IP68 rating, it is a rugged phone. Both can use a microSD card. The Fairphone has a better camera, better specs in general (but not best in class), and is more expensive. The Fairphone is generally more repairable, but because it is not rugged, probably more likely to break. The rest is about build quality, which is not easy to judge by the specs. The form factor is similar.
Software-wise, the Fairphone is, I think, much better. Longer support, and a more active and better supported community. The XCover 6 Pro doesn't even have a subforum on xda-developers.com. It has an unlockable bootloader, so in theory, one could run anything, but if no one cares...
All in all, I think both are worthwhile options, they just made different... compromises.
Just like e. g. the cheapest jet airliner isn't necessarily cheap...
They document how to unlock the bootloader here: https://support.fairphone.com/hc/en-us/articles/104924762388...
https://calyxos.org/docs/guide/device-support/
PostmarketOS is supposedly booting on the FP5.
https://wiki.postmarketos.org/wiki/Fairphone_5_(fairphone-fp...
E foundation sells a version of the FP4 that has their degoogled /e/OS preinstalled.
https://e.foundation/fairphone-and-e-expand-the-availability...
I'd say the pieces are there to load aftermarket software that is degoogled.
They do however partner witht another company - Murena - to offer deGoogled phones[0]. They have a full breakdown of it here[1]
[0] https://murena.com/shop/smartphones/brand-new/murena-fairpho...
[1] https://support.fairphone.com/hc/en-us/articles/997915455681...
I am not sure if this is entirely accurate. I agree that degoogled software is not their primary focus, but one Fairphone employee, Luca Weiss, has been pretty active in the postmarketOS community. For example, he submitted the initial port of pmOS to the FP5:
https://gitlab.com/postmarketOS/pmaports/-/merge_requests/43...
Perhaps that was in his "off time", but just as likely is that Fairphone the company is carving out some resources to porting efforts like that.
> Perhaps that was in his "off time"
I was more talking about the company's primary focus - they may well have (limited) resources working to it (whether it's off time or dedicated), but it's certainly not one of their top priorities.
That said: even the facts that they have (a) multiple pages on their website documenting deGoogling & maintained a list of working alternative OS versions & (b) an active partnership with a 3rd-party offering this service - these indicate that this is at least a priority for the company, just not a top priority.
At the bare minimum, all smartphones should allow for easy battery replacement like they do in Fairphone. (This was the norm, before the iphones and the androids took over)
they are all disappointed with the camera and build quality in general but cherish the fairness.
Also, the phone industry, especially the biggies are into planned obsolescence of their products in pursuit of more and more profits. I personally do not prefer replacing my phone every few years, and going through the hassle of backing up the files and setting up the new phone etc. I want a device that just works and isn't a botheration to maintain and upkeep for long.
The lifespan of products were much longer not too long ago, before the corporate interests figured out planned obsolescence. I remember as a kid, the products we purchased at our home, lasted much through my adolescence and into my adult life. For example, the radio which we bought worked for years without wasting much time of fixing it up every now and then, just a couple of batteries would last a really long time. All it needed was large batteries. I would prefer products that have a longer lifespan than being at the cutting edge, and wasting precious time chasing the latest and greatest. I have better interests to attend to :)
Indian population seeks value, and are pretty smart about their choice of investment. An iphone even though is much costlier in India, has longer os / security updates than any budget phone. So over a period of time, this would translate to a higher value for the device and hence the purchasing decision. Usually Indians try to ascertain the price to value ratio (something that Nothing phone ceo has acknowledged publicly) while making these decisions.
Definitely Fairphone has the appeal of repairability (which again is valuable for the average Indian) and the longer os / security updates are a boon.
https://arstechnica.com/gadgets/2023/08/fairphone-5-sets-a-n...
Who's it for? Those very few Guardian readers that can be lured away from their iPhones by the promise of being eco-friendly.
The microphone also broke around a year ago and though it's possible to replace it, it's not a simple fix, so I've accepted I need to have a headset nearby at all times
The FP5 wouldn't have the same issues. I wouldn't have to spend any money on a new phone for almost a decade and if something breaks I can fix it pretty cheaply myself
To me those are the most important considerations when picking a new phone and there's not really any other product that I think is competitive on those parameters
IIRC, my old Samsung Galaxy S5 was like that too. While I would prefer being able to remove the card without removing the battery, in practice it wasn't that big of a deal for me since I only swapped out cards every few months.
it is a shame that they still don't seem to have found a rythmn in long-term hardware support after all these years.
given how fast the rest of industry moves between the infrequent releases, each new model ends up being so different from the previous one. so it is hard to see a future where they can reuse older parts and hence be more likely to sell them for longer.
i had a laptop that was easy to repair, but i could not find its replacement battery within two years of its release, which defeated the purpose of having that ability. if existing userbase are having trust issues with fairphone's parts supply long-term, it will be a hard sell for many who can put up with the phone's tradeoffs in the name of repairability.
i do hope for their success so that at least third parties can support the phone for the near future. maybe it will be there for my next-to-next upgrade.
Unlike my Apple laptop with a butterfly keyboard.....
https://smallandroidphone.com/
In case you don't read to the end of that page...
Extrapolating from past models, the Pixel 10 will be roughly the size of California
Major manufacturers, Apple included, keep making phones bigger; it's frustrating. However, I think it's a bit unfair to say that, for instance, the Pixel A-series (which I've used for years) is "phablet sized".
The current flagship iPhones are 6.7" (iPhone 15 Pro Max, $1199) and 6.1" (iPhone 15 Pro, $999). The current flagship Pixel phones are 6.3" (Pixel 7, $599) and 6.1" (Pixel 7a, $499).
> Android phones are basically ad consumption devices
It's possible that this is a fair criticism of some Android devices, but with YouTube Vanced/ReVanced and Firefox with AdBlock Plus, I haven't seen an obtrusive ad on my phone in years.
There are many things iPhones do better than Android devices, but these two criticisms are basically nonsense.
Edit: Apple also has a very small phone in the iPhone SE, but they're not continuing to produce those (per latest reports, anyway) so it doesn't strike me as a fair comparison. If we include older generations of products, there are tons of small Android phones.
Compared to an iPhone 4, which I think is a lot of people's idea of a "normal" sized phone, a Pixel 6A 32% longer, and 22% wider. It's also 30% heavier.
I'm just saying that GP is being a bit disingenuous in setting this trend at the feet of Google or manufacturers of Android phones when Apple, too, has been increasing the size of their phones and cutting smaller products.
The issue is the duopoly itself.
the size was just right, althou bezel could be smaller
headphone jack !!1
astonishingly robust; had mine for 5y, dropped it at least once a week, children ... never broke anything
> What truly makes the Fairphone special is the fact that you can fully disassemble it yourself in a matter of minutes, using a standard screwdriver you likely have at home already
I disassembled my cheap Xiaomi Poco twice, replaced screen and broken camera. I had no issues with that. The phone itself was damn cheap, and good enough so I don't have to worry about breaking it, or thinking about it too much.
I wish Fairphone all the best, I am just wondering what the market is. Who is going to buy it for that heck of a price?
But they are paving the way, showing how things can be done, setting up the required tooling and documentation, and hopefully thereby influencing (legislation for) the big players to improve. In fact, that's my main justification for spending the money.
First off, the people buying this or even considering it, already know what Fair Trade is, to some degree, even if all they know is that, "It's trendy!"
Second, the name isn't bad just because someone is ignorant of what it means. Oracle is called Oracle because the Oracle of Delphi was supposed to have exceptional insight to the point of being all-knowing. Just because someone doesn't know what the Oracle of Delphi is/was, or is aware of the broad usage of the term "oracle" doesn't mean it's a bad name.
How many people know Nike is the Greek goddess of victory? Doesn't mean it's a bad name just because we refuse to educate people properly.
I love the replaceable battery, the close to stock Android and it seems to be built very well (having dropped it many, many times).
Mot being Apple, Samsung or Google is a great plus.
The second thing is battery degradation. After a while the amount of charge will drop, and replacing it with a new and fresh battery feels like giving the phone new life.
- I've needed to have it repaired under warranty as some of the mics didn't work.
- I've needed to get their long life usb cable replaced under warranty. The connectors on the ends seem pretty flimsy and will break over time.
- For software updates they tend to be every 1-2 months with bug fixes and security patches, major Android versions take more than a year so when they talk about 5 years of software support it is more like 3 year stretched out to 5.
One plus had the right idea once. although they also didn't manage to get the camera thing going.
Without billions in funding, its impossible to build a viable alternative to the android/ios duopoly. Heck, its near impossible even with the billion (RIP windows phone) but that where OpenAI software side comes in.
People have to stop buying into these fabricated tech hypes.
That's an argument against all technological progress. You had a crowd 20 years ago asking why you'd want a smart phone - a phone should just be great at making phone calls. Sometimes integrating new tech will be a huge leap, and sometimes a flop, but its hard to predict so you have to try it to find out. There is a reasonable chance an always available AI assistant in a portable device will be a big deal.
There is no reason to believe OpenAI will magically change the phone industry by making "OpenAI phones" whatever that is supposed to mean.
AI assistants in phones were a flop, and though their quality could change much with the use of language models this doesn't mean that people are going to use them this time. Currently it's not even possible to use language models in that sense, they are useful for generating text but it's near impossible to have them communicate to some external interface.
I've once talked to someone who gave a talk on an absolutely enormous call support framework for a bank, and he told me that they had no plans to ever integrate actual AI with their chatbot. Because those models can't be controlled/consored strictly enough.
What I am saying is that the actual technological advancement of language models has completely disassociated with the buzzword "AI" that is being thrown around a lot right now. And it's not dissimilar to how Meta or Web3 were discussed.
They got billions on their balance sheet and the are rumours of a new phone company with Jony Ive.
The bankroll along with the dynamism both parties bring to the table might just cross the threshold for becoming a viable contender against the Apple/Google duopoly.
Lets not forget the AI advantage, Apple has a lot of catching up to do and this opens a small window of opportunity.