Omnipresent use of 911 has been arguably the most impactful killer app since cell phones first emerged over 40 years ago. It has saved countless lives. In the days of not having a landline this is completely unacceptable.

To have issues utilizing 911 from a cellular device in 2023 is exactly the kind of thing regulators should make painful for device manufacturers who can’t even get this right.

What’s even more puzzling is the brand and reputational damage when stories emerge in the press of people dying because their $500 (or more) device couldn’t do something a free phone without a SIM card can do.

You’d think they’d take this seriously if for no other reason other than self interest.