DoNotPay – Your AI Consumer Champion | Hacker News Reader

DoNotPay – Your AI Consumer Champion

donotpay.com

19 pointsbelter7 comments

IANALawyer (AI or otherwise) but I reached for the nearest visible thing they might have sicced their own allegedly pro-consumer legal-bot on... Their own terms of service.

The ToS makes me feel nervous, even by the already dismal standards of most sites.

> [16] You agree to indemnify, defend, and hold harmless DoNotPay from and against any and all losses and threatened losses arising from, in connection with, or based on allegations whenever made of, any of the following: your breach of these Terms, your use of the Service, any claim that your use of the Service violates any applicable law, or any claim arising out of your negligent acts or omissions.

This sounds a bit like a "you agree that if anybody sues us for anything you'll pay all the bills--even if you're the one suing us."

> [19] Any comments or materials sent to DoNotPay or posted on the Site, including feedback data, such as questions, comments, suggestions or the like regarding the content of any such documents (collectively "Feedback"), shall be deemed to be the property of DoNotPay.

WTF? It's common to demand a license to reproduce the text users write, but what kind of company needs the power to sue me if I duplicate my own opinions on my own blog?

> [21] If there is any inconsistency between these Terms and any additional terms we may add, the additional terms will prevail.

So does this mean they can (or claim the power to) retroactively change the contract without my consent?

The entire site reads like tons of clickbait articles.... 'Is Bill.com legit?? Click here before signing up for Bill.com!'

I was mentally exhausted by it after a few minutes. I imagine there are good intentions behind it but it honestly offers TOO much. There are so many options you continually scroll through. Even if it could help me I wouldn't use it because of that.

AI mass-generated help articles + a background check scrape of known sites using phone number and 25+ mil in funding. Am I missing anything on this one?

A series of amusing blunders and lies culminating in a lawsuit for fraud: https://www.techdirt.com/2023/02/14/kathryn-tewson-invites-d...

EDIT: Replaced paywalled article with better one

Hah. Sounds about right. Upsells you to something premium, then doesn’t really do anything. That was my experience trying to get it to unsubscribe me from AT&T. It’s a one-time payment so you forget about it.

This is selling a lot of cures to pain points I have, but it strikes me that a lot of this could be achieved without AI, so how does this work?

The early paywall caught me off-guard and I came here to check comments. It seems DoNotPay has some oppressive terms and past blunders, so I will sit this one out for now.

It’s all smoke and mirrors and doesn’t work at all. I’ve used it multiple times.

The scam caller card bounty thing is cool though.

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