I would love to have service providers show their (down sampled!) Alarms actually used for operational excellence publicly (from a read replica/etc)
Doing so would enforce that you actually have those in place, since they're public and now a marketing point. That said, I get the concern of trolls and competitors trying to get a "low score".
Edit: the subtle difference from the article is that it sounds like you want historical data, rather than present-state data.
The fuck it is.
100% unavailable for 5% of your customers is very different than dropping 5% of requests in a uniform distribution.
Users should only really see this when performing "mutable" operations (submitting edits, adding new pages or content) or when searching uncommon queries.
I doubt it's anywhere close to the critical path for the average guest, casual user, or even contributor. I'd suspect the only type of user who would find themselves hitting those appserver requests frequently would be moderators and admins.