Really? "It just works" isn't something you've ever heard from someone who uses Apple products? Or "I might not be able to change X, but at least I know what's there works well"?
If you don't use them, that's fine, but they do exist and they are well-used.
Yes, super basic, but so is most features of Apple software. Simple, basic and without customization, just like how many Apple users like their software.