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OpenAI has committed to never training on API data. You no longer need a DPA for this.

You can enter a DPA (data processing agreement) with OpenAI that forbids subsequent training on submitted content.

And I… believe that?

Is there a reason to believe Amazon is more trustworthy than OpenAI?

Yes, that involves getting lawyers involved which is the aforementioned headache.

> FWIW I can't build OpenAI into our product without huge headaches around privacy policies and getting additional customer consent

Doesn't this imply that a new competitor beginning with a lenient customer privacy policies as well as a customer base that doesn't care as much about privacy will rise up to challenge you? And possibly iterate faster?

Yes, but in enterprise software 'lenient customer privacy policies' don't last long.