For a large majority, this is simply not an option.
Maybe if a large majority of people do not own a device and have to use a borrowed computer, this could be a problem.
But (as far as I know) most Android phones ship with a mail client, and so does Windows.
That said there are some generic mail clients for Android. Not many are good, but they're out there. K-9 has recently received some love again.
There is also the matter of having to set it up, which is not accessible to many people who can't (or don't want to) handle the cognitive load required.