How Australians made the early internet their own
theconversation.com
theconversation.com
Just 6 years later, when I started university (in a course I didn't much care for as no profession or career seemed of much interest), as I sat at a computer lab PC and started perusing the Windows 3.11 desktop, I saw the Netscape icon, clicked on it, started browsing - finding music lyrics and chat boards, and sporting results and transgressive humour, and thought "OK, this is exciting". Pretty soon I was building webpages and thinking about how to turn this into a career.
The first internet-related job I got was for OzEmail, in 1999, in the building that was previously occupied by corporate-focused ISP Access One (OzEmail had acquired it from Solution6). Access One had been founded by Labtam, a company that was formed in 1972 making/importing scientific instruments, then made PCs in the 80s, then in 1989 developed a world-first RISC-based X terminal and started exporting it globally [1][2]. Once I was chatting with a guy I'd gotten to know at OzEmail, who'd started as an Access One phone support rep then learned about Cisco routers and soon became a network engineer, and he pointed into the server room at the rack where he'd installed the first Yahoo mirror in Australia. All this was going on in a nondescript light-industrial area of Braeside in outer south-eastern Melbourne. There was still a Labtam office in that street when I worked at OzEmail, and old X terminals lying around the office. They let me take one home once and I tried to connect it up to my home network. I didn't get very far, but it was a bit of fun. These days I live past Braeside and occasionally drive down that road and reminisce, lamenting that the people working for the construction and import/export companies occupying those buildings now would have little knowledge or care for what feats of innovation and commerce that had happened there in decades past.
I once had to email Robert Elz in order to apply for a .org.au domain name for a community group I was in. He was cranky that my DNS records weren't set up right, but we got there eventually (he must have been extremely busy and it could often take a long time to get a response; someone once told me gifts of good Scotch could help move things along). I've often wondered what he thought of the way control of the .au tld was given to Melbourne IT, and privatised in a way that enriched the University and also established clients of their IPO underwriters, JB Were. It really didn't seem much in the spirit of the early internet, of which he was such a champion.
Sometimes I think it would be fun to do a bunch of interviews with the people making everything happen back then and make a podcast or video series about it. It was such an exciting time and I feel lucky to have been there when it was just taking off. I'd love to help document it for posterity. (If anybody reading this happens to know of anyone who was at Labtam in the early 90s I'd love an intro.)
[1] https://techmonitor.ai/technology/sun_endorses_labtams_x_ter...
[2] https://www.afr.com/politics/labtam-receivership-after-slow-...
One of the reasons I don't live in Melbourne any more but long lived in Palo Alto is that in 1989 I had non-dialup Internet service in my home.
(Though more and more I miss Melbourne).
The University of Melbourne (munnari.oz) had a leased line to DEC’s Western Research Labs (decwrl) over which all of Australia’s traffic flowed. My systems connected to the Computer Science department’s machine, which had a link to munnari. Netnews was an overnight affair, and email slow. It was possible to remotely log in to an MIT system.
Unix distributions, on the other hand, arrived on 9-track tape via the “distribution tree”. You would get a copy, then make copies and send those on. Bug reports (at least in my experience) went back the same way. I found the TCP URGENT off-by-one bug in the BSD API, and tried to report it to my upstream; it came back “will not fix”, but it was unclear whether that was some gatekeeper between me and BSD.
... and had an EFnet server that could only run from 9pm to 5am or so because it'd otherwise cripple connectivity (even before DoS style stuff).
Funnily I didn't really do any elective computer subjects in high school when they were available, but I did spend a lot of time at home on my step mum's computer, chatting on ICQ, making websites and playing with graphics programs like paint and cool 3d. And eventually won my first computer at the end of high school (from channel V the pay tv music channel in Australia, tho truthfully I was a dyed in the wool rage child) with an animation of a frog jumping into a fan, made with a pirated version of Macromedia flash, downloaded in many chunks over 56k ozemail dialup.
The pioneering efforts of the early Australian net scene was lost on me. But it also shaped me. I'd love to see the doco.
I'd forgotten something else till I read one of their work bios: I'd just thought OzE bought AOne for the corporate/govt customers (who included Coles Myer and Aus Post), but they also bought it because the AOne network was a more robust network than OzE's. Those Labtam guys were just very good engineers.
Edit: Oh you were there too. Awesome. Malcolm Rd represent.
The first Australian BBS | internet (pre WWW HTML) bridge I regularly dialed into (early 1980s) was run by Trevor Marshall who also built an amp or two for AC/DC's Bon Scott in the 1970s.
He features in BBS: The Documentary which might tickle your fancy or prompt you to chase up famous names from Whirlpool and interview them before they croak.
http://www.trevormarshall.com/
http://www.bbsdocumentary.com/
A bit of a weird thing to write. Telstra never “owned” the Australian internet, actually they tried very hard to undermine it, with MSN - which most people forget/don’t know actually started life as a dialup walled garden.
There was at least one hard working Aussie ISP that had their own international transit - Connect.com. Connect did ultimately drop their independent transit in favour of Telstra, but IIRC that was the end of them - lack of independent transit meant they were paying the same wholesale rate as everyone else. It was sad to see them fail.
Some friends and I founded one of Australia’s very early regional ISPs, in Ballarat, and I’m quite proud that I personally gave quite a few people their first experience on the dialup internet.
We ended up buying our own transit too, in fact we were the first Australian ISP to use satellite for backhaul, our transit was commissioned a few weeks before Optus.
Connectivity was charged per byte downloaded, but uploaded was free. So we set up asymmetric routing where downloads came over satellite direct from the USA, while uploads went via Telstra. This dramatically reduced the cost of internet, at the expense of a small amount of latency, which nobody really noticed considering that it was mostly dialup and that terrestrial links were very oversubscribed.
Telstra eventually got wise and started charging for total (up+down) but it was still cheaper to do it our way. I think it worked financially and practically (in terms of latency) until the first big cable was laid, Southern Cross. But by then I was out of the game.
What did Telstra have/use as offshore transit before that first big cable?
I don’t remember what Telstra used, I think maybe there was a cable going to Singapore? But I’m not at all certain about that.
Satellite (and squid!) changed the cost basis dramatically.
Something that was unique at the time was that we couldn’t get ahead of our bandwidth growth. We’d order more Mbps, but by the time it was commissioned, we’d need more. All links from all providers were always saturated. It was years before we could talk about contention ratios, or offer uncontended bandwidth.
It’s hard to explain just how hard it was to keep up with the compound growth of data use from, literally, zero. You couldn’t just log into a website and click the “up” button. It was all scarcity, logistics and engineering.
I was on the software side; mostly authentication & billing, stuff we had to write ourselves because noone else was doing it at the time.
If you want to understand how it felt, the current wave of generative AI systems feels a lot like those pioneering dialup days. Like the internet, that stuff looks like it's going to change the world - both more slowly than we expect, at first, and then more completely than we can imagine today. It's unbelievable to me that we have high speed internet in our pockets, when I used to dream of having a 1Mb wired connection to my computer.
Wiring up country Qld towns was an eye opener for a city boy. People were literally crying, getting high speed local service delivery, having been on the end of a long-line ISDN service back to Brisbane instead of a local in-town feed.
Yeah - I look back at the crew I worked with and it was stressful, but ultimately we all cared deeply about what we were doing. I wish I could find something like that today.
Access-1 brings back memories. They really had a huge opportunity but from our perspective they blew it.
My memory is weak but IIRC we were desperate for bandwidth and A1 had a copper pair to the local library capable of delivering 2Mbps - which we were told was not actually terminated. We tried to get A1 to talk to us, they said talk to the library, the library refused to meet with us. It all fell apart not long after.
The timeline is hazy now but I think this was a driver for our satellite business, and we ended up outlasting almost everyone - at least until the First Great Consolidation after Comindico hit town.
There were often boundary issues around who talked to whom, who was an ISP, who wanted to be, who was an intermediary. Having a pair into an MDF was the least of the problems sometimes, I went to some meetings (I'd rather forget) about peering (financial settlement) issues. Ideally yes, you'd just plug stuff in and go. In reality, that wasn't how business worked.
Labtam had a /16 direct from IANA, (not through AUNIC) from their manufacturing days. Now, that would be worth $3.5m -At the time, it was a godsend but not enough. The company had been bought at a low point in Australian PCB manufacturing at a stock-sale floor price, by two "entrepreneurs" who may well have been good businessmen but didn't understand the Internet one bit. Maybe they understood it too well, I remember a screaming match at a pre-sales tech meetup where one of them floated heads-up 3D VRML shopping malls and when I said "not technically feasible yet" I was roundly pasted for being defeatist. I didn't last in that company long.
I won't talk about NBN, what a shitshow. The economics of the internet in Australia have already been terrible, and the government never seems to invest in the places where it could have the most impact.
For some reason I can see the Labtam logo in my mind's eye, but I can't remember why I know it. We used a lot of JTEC gear in the olden days. Did they end up buying Labtam maybe? I have no idea any more!
It was always privately owned: built by Labtam (I guess they saw it as a complementary service to their X terminal product), then acquired by Solution6, then OzEmail, then UUnet. I think they had some government clients though. Certainly Australia Post was one.
For some reason I can see the Labtam logo in my mind's eye, but I can't remember why I know it. We used a lot of JTEC gear in the olden days. Did they end up buying Labtam maybe? I have no idea any more!
They had a big business in the 90s selling X terminals (see my root-level comment). I'd guess that's most likely where you saw the brand. After that subsided it looks (from the Wayback machine) like they just did general electronic devices design/manufacture, before eventually going out of business in about 2016.
Maybe not, but for a not insignificant period of time, before Connect showed up, they did own about the only international transit.
I ended up in the early-mid 90s doing some work for a guy who I dropped when I realized he was basically doing some spam-pyramid double play, but had paid for space in a very nice datacenter, and I figured out when I downloaded Navigator 2.0 from the datacenter, for a few seconds I was using something like 5% of Australia's international bandwidth.
> So we set up asymmetric routing where downloads came over satellite direct from the USA, while uploads went via Telstra.
That sounds entirely familiar too. I did some work for Crown Casino where I learned that Telstra would set up links with you of any size, they didn't care, just charged you 19c/mb (fucking ouch), and Crown had 100mbps backup fiber in 1994.
By the time we started the ISP, which must have been 1994, I think Connect was up and running.
Yeah bandwidth was expensive, for others reading this it was 19c (or whatever) per megabyte of wholesale data - not per megabit/second. So if you downloaded a 10MB file then the wholesale cost was $1.90. Almost everything in Australia was charged by volume rather than capacity back then.
We started out charging $5/hour for dialup access - and we were super popular. Imagine that! Of course I had a PAPL (fixed line) to home, it was sweet.
I guess I’ve been permanently connected to the internet for longer than almost anyone in Australia.
We only had 8 hours a month of dial up so I still had to frequent the library to get my fix.
We also had to carefully consider when we would dial in because that was 25 cents a pop for the phone call.
Hours spent writing and read mail and newsgroups offline and one "send and receive" when you were online to save those precious hours.
Getting access to a university's connection was a revelation and many a CDs were burnt of random stuff whilst being amazed that a month long endeavour could be done in minutes
With that, I started logging many hundreds of hours a month on dialup...
When I got a broadband connection in the mid nineties it was a double win - no longer did I have to pay by the minute, and when I was online I could still make and receive phone-calls from my landline.
(I sometimes feel nostalgic when watching films in which early dialup was featured, hearing the sound of the modem negotiating it's almost immediately obvious what their baud rate was set to 28.8k or the 56k!)
I guess human mind really is sensitive only to changes and not to absolute state of things. Makes me wonder how much point there really is in continuously making newer and shinier things since the only thing that happens is that people just get used to the new things and are approximately as happy as they were before.
I'm a senior citizen now who wishes the next paradigm, whatever it will be (Ai?), will happen so I can see it. As for me, happiness is what you make of it, if I want to be happy I have to work for it. When life sucks, I work back to happiness.
I openly gave a talk in my primary school pre-1992 (when we moved) about overcoming copy protections. no one thought i was doing anything wrong. I believe i connected to the internet from our home in AUS sometime around 1994 (when we moved again) or earlier. I can time it because a mortified little me had to find a way to dispose of a picture of a topless lady i accidentally printed out and i rode all the way down to the local shops to throw out in the bin before we moved. I never realised how cutting edge my father was to get us a home connection at the time.
But anyway i digress. back then it was HOPE that this technology would result in free sharing of art and knowledge that everyone wanted to place online at their own expense. Now it's fear that it will cut people out of commercialisation. Such a depressing dystopia we live in, and such a horrible shift as the Web (and subsequently all our societies) were gradually taken over by commercial culture :(
i can't overstress how important that early internet connection was to me as a child growing up in Australia...
I remember hitting FTP sites that would check to see if you were in Australia or New Zealand and would bounce you out if you weren't. Some of the earliest form of "geolocation". A popular Linux or w4r3z release would drop and you'd always know you were in for a long night when only the .au servers were replying...and turning away your login.
It reminds me of the joke poem:
"A host is a host from coast to coast,
and nobody talks to a host that's close,
unless the host that isn't close
is busy, hung, or dead."
Those mid-1990s were spent browsing through the free software archives of (I may have the names wrong) InfoMac and the another at the Berkeley. And general text-based nonsense on Usenet, of course.
At one stage I had a Mac running FileMaker Server 4 hosting then-popular documents about Jaguar (the car) XJ6 and XJ-S maintenance that I'd converted into a database (each sentence was a record) so it was fully searchable. It was up for a couple of years before the university's internal network was moved off the backbone.
As for Telstra buying the internet: most likely they took over the running of the hardware to support the backbone and moved it off-site (ie, out of UTS premises). It was getting expensive. I remember when it happened, our bandwidth dropped overnight and overall quality dropped. IIRC a couple of years later the universities built their own network again.
I remember pinging Stanford. I had a weird out-of-body feeling as I did it. How could lil ol' me in Australia command machinery in the USA to respond?!
Within weeks, some of us were viewing the X displays of people in Sweden, and grabbing /etc/passwd files from everywhere via open broken ftp servers. Good times!
I already had access to Usenet though; via a Fidonet relay. Thanks Nick Andrew!
Anyway, it was insane that you could text chat with these other users in the ether, disconnected from physical reality but still able to message in real time. Certainly shaped my experiences of the early Internet.
The modem bank was heavily limited and Yoyo, the student group DEC Alpha which was overloaded and barely firewalled had "Arnie the Modem Terminator", a daemon that would poll the modem banks and if they were full, would terminate Yoyo connections from them (so people would just connect to a school server, and telnet to Yoyo from there. SSH? What's that?)
The X-Files is gone, but I'm still here. :-)
.-_|\
/ \
Perth ->*.--._/
v <- TasmaniaThe early Australian internet was a lot of fun.
C.f.: Renewable energy.
Neoliberalism has done/is doing terrible things to the public services in this country.
They also produce good CS research and can't seem to productize any of it; the best known tech employer is the company that makes Jira.
The entire architecture was flawed from the beginning. It was a terrible monopoly plan that actively decided from the outset to use urban connections to subside highly expensive rural ones, essentially a flat tax on those living in metro areas.
Successive governments have enshrined the monopoly status and keep having to make new laws to stop anyone else competing. When a private company is banned from building their own network infrastructure something is very broken. We have taxes on mobile broadband to protect the NBN from 5G, the CEO openly says Starlink is going to eat their lunch and wants taxes on that too so they are less competitive.
New Zealand actually got it right by separating the buildout from the operators.The NBN was an utterly terrible design that was intentionally underquoted and deserves to be mocked by anyone with half a clue about it.
https://www.itnews.com.au/news/government-urged-to-end-broad...
However, that doesn't change the fact that the original plan was bad and should never have been launched in the first place.
1 USD = 1.55 AUD. All other numbers below are Mbps.
I pay 99 AUD per month for 250 down, 25 up.
If I want 1000 down, 50 up, it's 149 AUD per month.
If I want 1000 down, 400 up, it's 329 AUD per month.
If I want 1000 symmetrical, well I haven't even bothered to check because that's a business service.
Meanwhile I believe people in Zurich can get 10000 down/up for approximately what I pay for 250/25.
Of course, Australia is much larger than Switzerland by area, but that's no excuse for such slow speeds in Sydney. I would much prefer 1G or 10G symmetrical even if it was shaped down once leaving Sydney or Australia.
Turnbull also helped to butcher the original FttP NBN horrendously and they spent 400% more than FttP would have cost, to get the much slower network we got lumped with...
i.e the munted results of Murdoch protectionism and "stick it up the opposition" bully Abbott politics.
Co-founder Jeremy Howard is now a leading educator on AI, as seen here: https://news.ycombinator.com/item?id=37631089
* Around 1993 as a 15yo I wrote (by post!) to AARNet asking about internet access, they kindly wrote back and referred me to a couple of places: APANA and schoolsNET.
* APANA, the Australian Public Access Networking Association, was how 15yo me got UUCP, and eventually 2.4kbps SLIP, access circa 1993. It had all the good things small communities have and many people from that time went on to do very interesting things (e.g. Mark Delany).
* schoolsNET was an interesting ISP I ended up working for, bringing internet access to secondary education way before it was common in Australia.
* Also, don't forget Trumpet Winsock: before Windows 95, it was pretty much the way to connect Windows 3.x systems to IP networks.
* Tangentially related, but don't forget the first port of UNIX was done at the University of Wollongong. Driving past it the other day I was reminded of this.
I was wondering around somewhere, it may have been Sydney or it may have been somewhere in Tasmania, in 2007 and was stunned to discover the Trumpet Winsock office. I took a photo.
To throw up just two, of many,
* WANK (computer worm)
a computer worm that attacked DEC VMS computers in 1989 over the DECnet.
https://en.wikipedia.org/wiki/WANK_(computer_worm)* Roadshow Films Pty Ltd v iiNet Ltd
a case in the Federal and High Courts of Australia between members of the Australian Federation Against Copyright Theft (AFACT) and other movie and television studios and iiNet, Australia's third-largest Internet service provider (ISP) at the time.
Landmark Australian copyright case.Hollywood lost, Australians were permitted to pirate with no oversight required by their ISP's
https://en.wikipedia.org/wiki/Roadshow_Films_Pty_Ltd_v_iiNet...
https://wilmap.stanford.edu/entries/high-court-australia-roa...
https://theconversation.com/iinets-hollywood-ending-what-doe...
When I started there in Feb 1999, the highly-publicised acquisition by MCI WorldCom had just been completed and staff with earlier employee stock allocations were receiving their payouts.
At some point the signage out the front was changed to UUNet, and that was the brand promoted to Australian business customers. A major project was undertaken to transition customers over to UUNet's "DAN" (Dial Access Network).
Sadly that was the beginning of the end for the OzEmail brand. UUNet soon set about trying to offload the OzEmail consumer-focused business whilst also trying to make such a deal a bigger wholesale contract for use of the DAN [1].
Those attempted sales in 2000 didn't eventuate, then with the bankruptcy of MCI WorldCom, everything there just went into a holding pattern; there was no solid strategy or investment to keep growing the customer base and embrace the consumer broadband era that started taking off in 2001 (I'd moved over to another ISP that was very early to market with ADSL offerings to small business then consumers, and we watched on with bemusement as OzEmail just seemed largely dormant).
Meanwhile, the little-known Perth-based ISP iiNet moved very aggressively to capture the consumer ADSL market, and blew us all out of the water in that segment.
iiNet acquired OzEmail in 2005 [2], for about a third of the best offer price in 2000. I once heard iiNet named conference rooms after all the companies they'd acquired, so if that's still true, that's about all that's left of the OzEmail brand, along with a few old email addresses you occasionally see in the wild.
It's a shame; it was such a strong brand and presence in the Australian internet scene in the mid-late 90s, which is why I was so excited to be able to work there.
[2] https://announcements.asx.com.au/asxpdf/20050215/pdf/3pqz6tg...
The word 'disinformation' has become a trigger word for me. Whenever I come across it, I instantly feel hostility towards the writer or speaker. It's a disingenuous word to use because it's not possible to say what is true or false with much accuracy. It's a word which is used by people who want to oppress others by silencing them.