Google Lost Map Traffic with Apple Maps Switch on iPhones, Executive Says
bloomberg.com
bloomberg.com
Then Google started using Waze recommendations which navigated cars to dangerous routes, also added those UX “improvements”, made Google Maps on a declining slope for years. On the contrary, Apple Maps is getting better on every iOS release, of course fewer people would want to install Google Maps.
Blaming a competitor taking traffic without a retrospective understanding what you did wrong, what can go wrong with that?
I was a heavy user of their biking directions and those became significantly worse with a single update overnight a few years ago.
Google Maps is still better than Apple Maps (and outside the U.S. the competition isn’t even close) but Google seems to be going out of their way to reduce that gap.