Google ad exec: “it is a worse user experience to not have ads on the page”
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> The goals of the advertising business model do not always correspond to providing quality search to users.
- Sergey Brin and Lawrence Page, The Anatomy of a Large-Scale Hypertextual Web Search Engine
It now appears it was a delay tactic. 2-3 ads on the side, next to 10-20 "organic" search results, like Google in 2005, was great and nice. And it's certainly true that occasionally the ads were useful. The ads, like the search results, were high quality.
Now Google barely has one organic search result visible. I just checked for the search "credit card", which I know is bad, but ... The first organic search result is the fifth, with only 2 results actually visible when you do the search, both "sponsored". 3 and 4, not on the first page, are sponsored too. And if you don't want commercial search results for that search (excluding wikipedia that seems to get very special treatment) the first organic result, the first result not trying to get you to put yourself into debt ... well, I gave up after scrolling though at least 20 pages. It just isn't there anymore.
Hell, it isn't even that long ago that in-line ads were on the first page of Google ... now they take up 80% of the space on every page of Google results. So organic results have been banned from the 2nd page to at least the 21st page or so. There's no more point to "Googling".
Google now really does look like Yahoo looked in 2000. And last year they did layoffs, just like yahoo. What I don't understand is how investors fool themselves into believing the stock price won't do the exact same thing. 5-10 more years and Google gets sold to Verizon for 10 billion. And why? Because no manager at Google will risk their career on getting 1% less out of their customers than they did last quarter ... and they do that like everyone else: by accepting every last dollar every last scummy advertiser makes to Google.
News content really doesn't benefit, though. Just clickbait stuff.
I'll bite…because they're pretty? Or because how else would one stay on top of the latest Axe body spray releases?
This is more acute on hard news. Where a single page article may cost 100k to produce, yet wont be able to be monetized per its "cost to produce".
So yes, it would be a disappointment to lose "great content". now, here lies in the kicker. You get to decide great content with your patronage ( or lack there of)
I guess for something a bit more catch-all like "Rolling Stone" Ads would detract.
But for something like USA Hockey, honestly the Ads are more interesting than half the actual content. Although seeing the same 4 ads for home skating rinks has gotten old.
Although I guess this would be more akin to searching Google for "new hockey products" and then it would make a lot of sense to return pure ads.
"But what about things you didn't know you wanted?" I can't want something I don't know about. I can want something I can imagine, in which case I might go searching to see if someone else has made it reality. But I don't need others trying to artificially inflate my demand for goods and services.
But ‘Computer Shopper’ magazine on the other hand was half magazine, half catalog. The ads are the point.
There's lots of random categories, but the obvious ones are commercial/product searches where you're looking to buy something.
And this isn't new: over history, there've been magazines and other media where the ads dominated the content, e.g. trade publications such as _Computer Shopper_ during the 1980's PC revolution.
Thanks for listening to my TED talk, let the downvoting begin!
I'm left for words, is this satire?
Meanwhile the alternative is mobile apps and an icon on your homescreen, an effect that makes Apple and Google rich for taking a % of the revenue from those apps, and one of the largest job programs ever for software engineers.
At the end of the day, I can see why people are uncomfortable with the whole situation, but I also don't see an easy solution. It is fun to railroad rich people in front of Congress, but at the end of the day, what really changes? The rich person has slightly less money, the politicians get a photo op, and some lawyer has a little more cash. Only better technology will end today's quirks. (Remember when Microsoft got sued for anti-trust violations? Did the government end IE's reign on the Internet, or did Chrome?)
Not to mention that you suffer the same problem in the App Store when you go searching for the Faceboook app. They have to bid for ads against competitors that want to show up when users try to find Facebook in the app store.
Though at least it's only the one time and then it's installed, unlike users who don't add .com to their URL bar and search for Facebook every time instead.
Would that world be better than today's explosion of colors and brands and talking heads and size 100 font "NEW FORMULA!!!"? In today's world, if you're not sure what to buy, you just pick the thing with the most colorful box or whatever you heard about on TV, and you probably end up with something that's fine. (Occasionally, the thing you heard about on TV is actually good, and you wouldn't have thought to buy it otherwise. It's almost a win-win though I am somewhat hesitant to use that term to describe advertising on HN ;)
Advertising is that; you don't care what brand of light switch you buy, you just want a light switch, so there is a race to convince someone you trust to recommend their brand to you. They pay someone money, you buy a light switch, it switches your lights, you're happy, they're happy, and this random third party ad company is happy. Multiple people are bidding against each other for this recommendation, and so advertising ends up costing a lot. (You, of course, pay the cost, not the company doing the advertising. But if everyone is doing it, it's not like you can choose.)
That's the app store thing; Apple prides itself on how every iPhone app is the greatest thing ever created, and because sometimes that's true, you trust them. Well, what if they just approve everything and let people pay for recommendations? Now you have ads in the app store. Someone looking for a random app gets a random app. They're probably happy with their $0.99 purchase. They never think about it again and move on with their life, and Apple's execs get a cooler yacht, and some random software engineer also got 10 cents or whatever. This all seems a little wrong -- ideas and products should only be popular because of their merit in the global marketplace of ideas -- but is it actually? It's really just making a lot of money from making decisions that aren't worth making.
It does sound really dystopian... don't think about anything, just CONSUME what we say to consume... but is researching light switches so that the true best light switch maker gets your money actually better than spending an hour playing with your dog or whatever? I don't know. It's difficult. I should think about it less.
Time well spent? Who knows. But I know more about smart light switches than I used to!
The worst part of smart lights is how I've forgotten the tactile sensation when flipping a light switch. Sometimes I see regular light switches outside of my house and play with them, which probably makes me look like a psychopath with a mental age of 6. But so clicky!
I don't like their weird button pads, but more recently they also come in a normal looking rocker version. Don't know how tactile it feels but I would bet nicer than the original Caseta controls.
https://www.casetawireless.com/us/en/product/diva-smart-dimm...
Inovelli makes a Z-wave version (red series) as well as a Zigbee (blue series) which is supposed to support Thread/Matter eventually. Among other things, they can operate either as a switch to turn off a circuit, or in "smart bulb mode" where the circuit stays powered and on/off commands are sent to the bulb.
one comment: growing up, we have Pathmark groceries, with the "generic" aisle of all (literally) white labeled products. It was depressing and uninspiring.
At the end of the day I strongly believe the web is a better future for the world. Letting the future of the internet sit behind 2 mega gatekeepers seems to be an objectively worse path looking 10+ years down the line.
This reminds me how back in the dark ages, Yahoo! Search got sufficient searches for Google that someone decided it was worthwhile to return a second search box in the results before the real results to trick those users into inputting their real search instead of clicking the link to Google...
Users failing to remember trivial domains is sadly not a new thing...
I can get behind "ads keep the internet free" narrative, but it seems rather odd to suggest something that someone who doesn't exactly know you wants you to see is better than relevant result.
In general, I've found any query that's blogspammed to death, the ads are actually surprisingly useful. eg: I turn off my adblocker for any query that is "Alternatives to X (dropbox/xero/notion/figma etc.)". Every organic search result is some generic comparison website that is scraping from the same public data but the ads are generally actual product companies. I figure the companies paying their way to the top of ads have their LTV to CAC figured out and are generally going to be the ones with the highest predicted retention for me.
In this case, I have a specific intent to buy and the bid/ask mechanism for ads is much more predictive of my intent than the SEO algorithms of the organic results.
Was it better user experience than if it was not dominated by ads?
But an important caveat was of course that buyers chose this. You got those magazines when you were looking for an ad for a specific product.
If Google let you search specifically for their ads, I'm sure some searches would be specifically for ads, but most wouldn't be.
You don't say.
Wired magazine was heavy on ads but they must have exerted some creative control over them because he entire experience was this unified techno-futurist thing.
Easier said than done.
The internet is 99.99% scams and trash. It's easier said than done to find the signal in the noise.
Some times - willing to pay (and being vetted not to be a scam) is a good indication of signal.
Unfortunately, Google could do a little better on vetting their ad partners. Too often these days, ads are scams.
> The internet is 99.99% scams and trash. It's hard to find the signal in the noise.
imo this only only works because it is a niche product? If Google went away, and Kagi became the #1 search engine overnight, I think this approach would immediately become a source of criticism for being too restrictive, gatekeeping newcomers or biased towards a narrow perspective (as Google itself already is).
That's a passion project of the founder who coded it himself to the consternation of his team.
So not sure I trust definition of "meaningfully" either. Perhaps a better word would be "sustainably".
As others have said, Kagi. It's a great search engine, even if it's less powerful than Google, because unlike Google it works with you and for you, not against you and for advertisers.
The fact that alt-search companies can flourish and grow even with Google's 800lb gorilla in the room should be a massive red flag to Google execs.
Mostly because of Google.
The tweet presents the quote without context so I interpret it to be a sweeping statement and therefore disagree based on that. If someone could provide a transcript of the cross-examination (I couldn't find it easily), then that could help with making a more informed opinion.
There's certainly one metric that'll always be improved by showing ads, though, and I suspect it's that one, and not any of the others, that's driving the decision to put ads on the page.
I believe that you believe this while also believing that your metrics must be so horribly biased towards indicating that "ads are good" that you miss the forest for the trees.
I have entirely stopped using google to search for products because of ads. It is impossible to research products when the vast majority of what you see are ads for competing products. It has made the signal to noise ratio so bad that I can't actually trust Google to collect information and make it useful to me.
Google is the absolute worst way to discover information about products you want to buy, because it is so front loaded with bullshit ads for things that others want me to buy.
You're basically filtering people who care more about optimizing their career than wanting to make a good product (nothing wrong with putting your career first, but you can't have the entire company made up of these people), but then again all the incentives at these companies reward short term thinking so it's probably beyond the interview level.
Either way there needs to be way more competition in the entire tech space in all sectors. Competition would solve a lot of these issues if Google was forced to break up Chrome, Search, Ads, Android, and YouTube; same for the other big tech co's too. This amount of consolidation is bad for everyone.
Only a very small percentage of bad people acknowledge it. Most evil people create mental models where they are actually working for the greater good. Your defense of the google exec quote is one of the ugliest attempts of turning bad into good that I have seen and knowing that this is the normal at Google I'm hoping for a good outcome of the antitrust trial (for society).
I was not on the "google sucks" train until very recently. It sucks now.
That being said, while ads may improve certain kinds of content, it is strictly negative for other kinds. For example, pretty much every kind of ad online which is intrusive. It’s intrusive because it’s not wanted. I don’t want a full screen Dior ad in the middle of an article about the auto worker strike.
So sometimes the interests of advertisers and users are aligned, but many times they are not. And ad tech companies know which kinds of content are improved with ads and which damage the user experience. They could measure this if they wanted. But because they are trying to maximize ad revenue rather than user experience, so the ads win.
Ads can be good depending on some metrics (e.g. conversions) or usability if a person is looking for a certain product - I check flyers for deals near me for when I want to eat out sometimes. But to claim "by nearlly any metric you want to pick", is hyperbole.
that you didn't eat some of the babies doesn't make it okay?
my favorite shops have such tiny margins they couldn't afford buying ad slots. If they organically took the top of the search it wouldn't be very interesting to advertise the same only more expensieve along side of it?
Fuck that noise. If I were on the board of directors I'd push for a vote of no confidence in the CEO over saying something this idiotic.
The fact that you knew your point was ridiculous, and had to say "let the downvotes begin!" is just icing on the cake.
But I hate web ads - for some reason they are universally terrible.
And the only thing worse than youtube ads is drugs ads on cable TV.
Which in conclusion should question the quality and meaningfulness of such metrics.
Of course conversion rates are only meaningful if you indeed have any ads. That doesn't lead to any indication of positive "user experience", which admittedly is another soft term.
Sure, if I go shopping, I mind ads far less. Although I find them to be mostly devoid of information.
What I despise now is that for most remotely-commercial searches every entry above the fold is an ad, and it's barely marked with a tiny "ad" box (otherwise the visual treatment is the same as organic results). I especially hate it when I search for a particular branded item, and the first 5 results I get back are competitors' ads, in addition to an ad from the brand because they have to pay "the Google tax".
Since I already use DuckDuckGo by default, I just skip the !g.
Definitely was not "great" but also not the worst thing. Pretty quickly I regained whatever sky-scraper ad-blindness I had in the early 2000s.
Your problem is selection bias. Here is HN, a group of mostly tech-oriented people who all have adblockers. The majority of people actually _don't_ have ad blockers, especially the older crowd.
To be honest, I don't even mind it that much. At least I have some contact with what's going on out there in the ad space. But I watch 90+% of YT videos on other devices, not the TV.
I don't really use Youtube on my iPhone anymore because I know that any immediate gratification I could get from clicking on a video won't happen because of the ads. It's been very healthy for me in that way.
I don't have a Pihole because they seem to be cracking down on it. When I want to watch Youtube videos on the TV, I mirror my Laptop's screen.
I'm not even generally opposed to buying Youtube Premium either, the pricing is just off. And the tactics are just so scummy.
Google's problem now is they give up too easy and no one relies on them outside of core products
I can imagine alternatives though, like a real time auction to donate the most to charity and the platform maybe gets a set fee or a %. This would still generate a useful signal but remove some of the current negative incentives.
For example Google probably directly indexes by keyword. So “foo bar” probably searches the union of all “foo” and all “bar” pages for “foo bar”. But if the page changes since indexing, they will serve matches that aren’t actually matches. Or websites might game the indexer so that “foo bar” isn’t actually visible but it shows up on the Google search page.
Don't get me wrong, it's good those things are available to be searched still but I don't routinely need 10 year old data. It would be nice if they'd archive things older than a certain date and give you an alternate way to search those things.
Maybe I'm searching for something where the tech is 10 years old so I need that answer and Google's results say "No current results. (number) archived results available. Click here" and let you click to load the archived results the same way they do with omitted results.
I don't know this is just something I've been thinking about for a long time. Maybe it's stupid but I get so tired of scrolling through stackoverflow posts from the 2010s when I'm looking for an answer on a new version of a language I'm using.
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