They do. Have you been living under a rock?
https://www.selfservicerepair.com/en-US/home
And there’s no way for Apples policy to fuel theft when the stolen phone and parts from that phone can’t be used for anything. You might have had a point a few years ago when they neither sold parts nor did the pairing stuff.
I think they’re moving in the right direction. But like many here have pointed out they should allow you to unpair parts in a phone you own.
There are comments here from people who have been robbed at gunpoint and forced to unlock their phone and disconnect it from iCloud. I think Apple could solve it by making it a 24 hour process that can be reversed. But that just illustrates that it’s actually a hard problem to solve properly.
I don’t care at all about 3rd party parts. I’ve been burned too many times. It’s not environmentally friendly if you buy a brand new shitty part that you end up discarding along with the phone a few months later because the part was bad. Just force Apple to sell good quality genuine parts at a low price. The sum of the parts should equal the price of the phone. Yes that will be unprofitable for Apple, but governments can force it through regulation in the name of sustainability
If they stop selling parts then they should be forced to disable parts pairing for that model… then relying on 3rd party market as a fallback is an fallback
Louis Rossmann used to beat Apple on the price of repair specifically by desoldering individual chips and swapping them, which is far cheaper per repair. But it's more expensive to train workers to do this kind of repair, and Apple doesn't like paying for skilled labor in America, so they just make the consumer eat the cost of whole assemblies.
At the same time Apple has also insisted on locking down their supply chains so that you cannot buy factory original components at all. They don't want you to be able to buy the chips that go into their phones, because they're worried you might pull a Strange Parts and cobble together a whole iPhone out of them.
It's oddly convenient how all of these things - the need to stop iPhone chop-shopping, the need to stop product cloning, and the need to have cheap labor costs - all just so happen to result in a really shitty repair experience that makes buying a new one always the best option.
> all just so happen to result in a really shitty repair experience
You're saying getting genuine parts and instructions directly from Apple that are simple for a low-skill person to install is a shitty repair experience?
All this uproar is about is needing to contact Apple for them to link the part to my phone. How is that a shitty experience?
He's saying when the screen doesn't work because a 1/5 penny transistor broke he'd rather pay $15 in labor for the tech to replace it than >$15 for a new screen assembly.
And related, people are saying they'd rather be able to pay the $15 in labor when Apple End-of-Lifes the device and no longer produces that assembly.
Either way, I don’t think Apple set out to make the iPhone unrepairable just because. There just weren’t letting repairability getting in the way of the design and aesthetic they want, and I think it’s fine for them to have this opinion. They couldn’t achieve both so they biased towards design, and look to slowly iterate towards repairability compromising as little on design as possible.
Sounds like a sensible strategy.
However if that doesn’t exist, as an engineer, I am aware of the concept of tradeoffs and ever since that company has existed they’ve always biased towards design.
They would rather 1mm of thinness or an angle a specific shape and if that means that this normally standard screw won’t fit, then “oh well”. Like I said above, it’s an opinion. My FairPhone has the opposite opinion where everything in the design was made around repairability.
Both of them have different, diverse, opinions on what design is. Neither are right or wrong, per se. That’s why the market is so awesome, go to the stall that fits your need, don’t try to make all the stalls make the same thing.
The “security” feature is the serialisation of said screws, no? Even if they were standard and freely available, the serialisation would still cause this issue. Unless it’s somehow not possible to serialise a standard screw but I don’t know how that would differ from the process of doing it to custom screws.
They did that. https://selfservicerepair.com/en-US/home