I agree with you
But it really depends on the type of product.
i.e. think about customer support live chats, or similar products. your support agents need to receive mobile notifications, and they are probably more keen to install a third-party app.
But it really depends on the type of product.
i.e. think about customer support live chats, or similar products. your support agents need to receive mobile notifications, and they are probably more keen to install a third-party app.