Amazon insisted that was impossible because their deliveries are GPS fenced within a small distance of the address.
However the delivery photo didn't match the apartment of any of my previous 100+ deliveries or any apartment in my complex for that matter.
They made me fill out by hand an incident report for every single item in the box (like a dozen) before they would give me a refund and now my account seems silently flagged for fraud where every CSR interaction is difficult and tedious.
I finally found a matching photo of the random apartment by browsing google street maps and sent it to them but they could care less.
The problem with a company so big it has millions of customers is that you become easily replaceable once some poorly coded automated system decides it's so and no-one can override it (or is willing).
Oh also, all my Amazon deliveries since then now come via USPS and not their own drivers/contracted