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I'm not talking about free tier limits. Paid users are being limited.

There are pages about in their docs they increased the limits in hours everytime we talked with a rep. You are building a product on top of theirs it's time that you get in contact with them. Everything else is just negligence and it's not only about the API limits... you want to know the company that your project depends on.

From https://platform.openai.com/docs/guides/rate-limits/overview (emphasis mine):

GPT-4 rate limits

During the rollout of GPT-4, the model will have more aggressive rate limits to keep up with demand. You can view your current rate limits in the rate limits section of the account page. We are unable to accommodate requests for rate limit increases due to capacity constraints. We are prioritizing general access to GPT-4 first and will subsequently raise rate limits automatically as capacity allows.

As I said talk with them.

Ok, I'll try that. Thanks.

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