What he’s saying is that if you pay them enough money, they will.
Being a small startup already puts you at a disadvantage. If established/funded companies are always getting the best model months ahead of you, it's really hard to compete even if you can make a better product.
Regardless, OpenAI turned its back on its founding principles a long, long time ago.
GPT-4 rate limits
During the rollout of GPT-4, the model will have more aggressive rate limits to keep up with demand. You can view your current rate limits in the rate limits section of the account page. We are unable to accommodate requests for rate limit increases due to capacity constraints. We are prioritizing general access to GPT-4 first and will subsequently raise rate limits automatically as capacity allows.