Those numbers have to be very low now that we are post 2020.
I've used qr codes maybe... 6 times, ever?
With probably 50% success rate before I give up.
I know for a fact that literally nobody else in my in law family of middle class Canadians has ever used a single one.
Anecdata of course, but if we're sharing assumptions... :-)
They are on posters all over. Commonly used for sign-ups and event entrance. It’s a mid assumption to think they are more popular in tech circles, I actually think the reverse is true.
It's only in markets that lack competition that a company can do unpopular changes that reduce its costs without losing customers. For example, stadiums all went cashless "for your safety" and then never brought cash back. Which they can do for the same reason they can charge $5 or more for a bottle of water: they're basically a monopoly with a large captive audience.
I went to a place recently where you ordered on your phone and it kept your tab open until you closed it... I had to race against my phone dying to pay.
I see QR codes everywhere too. But I never see them used , and nobody in my circle uses them. And the only times I hear about them is when people complain about them in Restaurants etc.
May very well be different in other locations (I'm in small town in Canada, just outside of Toronto, traveling to Ottawa frequently). I would guess without any evidence that downtown NY or Boston may see more use :).
Similarly for restaurants - in my area, while there temporarily were big a few years ago - I don't really see any place that uses them now. The exception is when I travel to other cities.
The number 1 reason I don't bother is that, in my experience, they rarely work.
Also time to share one of my favorite shortcuts I use all the time. ctrl enter while in the title bar will add https://www. and the .com bit on the end of any string. Works in firefox and chrome.
I don’t know if I ever go searching for an app to open a QR code.
For people outside our bubble they basically don't exist, though I'll admit this is probably quite location dependant.
For the past 3 years a lot of restaurants switched to QR based menus for obvious reasons. So I’d wager to say that anyone that went out to eat in the last 3 years has interacted with at least a handful of QR scans :)
I’ve also seen hotels adopt “scan this code to get our WI-FI details”. Which is a pretty seamless experience and great
To be clear, the eye rolling is about the theatricality of my family members' behavior rather than the request for a paper menu. I would also add to the benefits of the paper menus that it's much more socially cohesive than everyone at the table sitting around staring at their phones, even if there's a common reason to do so.
Seriously - if I want food efficiently and robotically, there are many ways to obtain that. If I'm going to a restaurant with my friends, it's to pay too much money for a modicum of a social experience :P.
I don't want to spend first 5 minutes trying to get QR code to work, then next 10 minutes trying to read a menu on 5" screen (usually with poor scrolling and ads and whatnot, sometimes they make me install an app I'll never use again, etc), then another 5 min trying to order on a phone. I do not want to pay for anti-social experience. I DEFINITELY don't want my kids to try to figure out their food on my phone :D
I may be a cranky old grouch, and you're welcome to roll your eyes at me, but gimme a 20" menu rather than a poorly made bespoke 5" app :-/