IMO, Netflix is making a mistake by not caring that a group of their loyal customers are upset by this move. Sure it costs them money to ship these disks and replace them when broken,but come on, they can more then afford it! And they can always raise the price in the name of satisfying the customers.

I've been a streamer and disker for years, but as of September 30th I'm firing Netflix because there are better streaming options, I only stayed because of the DVD's.