These types of "tech reporters" are appropriately and brilliantly mocked in SNL's "iPhone workers" skit: https://youtu.be/AJJ353epH3o.

Point being, it's fine to say "sure, it's missing cut-and-paste, but not hard to see how that's a really insignificant nit for most people that will easily be addressed in a subsequent software update," but all too often I see tech reporters latch on to some relatively small detail that they try to make a huge brouhaha over because they have nothing better to say.

Copy and paste was the reason I remember being bandied around inside MS at the time. I made the point that I was sure they could figure out cut and paste before we could figure out everything else. Other phones like O2 had capacitive touch but you couldn’t design a whole interface around it as it was very expensive and hardly anyone had it. Apple went in big and got it to price point people could afford. It saw it as clearly game changing, but being young and nieve I overestimated the ability for other companies to effectively compete even when they could see a model of what works.

3g and wifi hotspot were another two big ones (edit: that made me stick with the somewhat ridiculous htc/windows i was using) iirc

*edit: i say ridiculous as the iphone still made it look totally crap