I have dozens of checking accounts (yes, dozens, I used to play the signup bonus game) and never "showed up" to verify anything, the process is entirely carried online. Where are you living?

Not sure about OP, but there are some online-only checking accounts available. Mine was verified with two sub-dollar deposits.

Alright so maybe I did visit one branch one time.

What I meant is that we haven't spoken to any person at this bank in a long time.