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This is a level of support all software companies should aspire to. It's also what the enterprise likes to see and will give you money for.

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I continue to choose AWS for the companies I work at not because their offerings are better, but because their support is so far superior.

I had an interview somewhere that was using Google Cloud. My responsibility would be to own all of that (the CTO was who was interviewing me) but I took the interview since I wanted to understand why and wether or not I actually had the power to change that (given I would own it).

I didn't, and didn't take the job and Google Cloud was a major reason for it. I did not want my job at the risk of Google's decisions. I just don't trust them.

AWS may not be perfect but I don't worry as much that a decision on their part is going to really screw me over.

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