Always use freshly drawn (filtered if possible) cold water in the kettle. Tea loves oxygen as it helps the flavour develop.
Most of us are guilty of the following... looking at the kettle seeing there is some old, used water in there and simply re-boiling.
If you keep re-boiling the water in the kettle, it loses all of its oxygen and you’ll be left with a really flat cup of tea.
If you boil the kettle with fresh water, you’ll have a delicious cup of oxygenated tea that tastes divine.
https://twinings.co.uk/blogs/news/how-to-make-a-cup-of-tea-p...
I'm not sure how much difference this makes, but when I use the hot water boiler at work, the tea definitely tastes slightly off compared to using a kettle at home. But it's also possible the hot water boiler at work is not producing hot enough water.