This is certainly true for consumer products, but it’s a lot less true for enterprise. Google Cloud had a few missteps with product shuttering (domains?), but largely google has a better track record serving enterprise customers.

Google has to slowly build better trust among customers, clearly. But “new provider” may sound like it’s logically obvious but the benefits of an established relationship goes deep into the complexities of businesses managing contracts and payment relationships. It’s a huge effort for random teams in big companies.