Let me not mince words: People who are pro-Apple on HN have a long established history of not arguing in good faith. They belong to a cult, and viciously attack anyone who isn't part of the tribe; often attacking them for the same "crimes" that Apple itself is better known for.
Also, yes, I have a solution, the same solution everyone eventually follows: they switch back to Windows, they get angry at Microsoft for whatever reason (Microsoft comes up with a good one every 7-8 years), and then they switch permanently to Linux.
I used Linux as my primary, and only, desktop OS from when Windows 95 started shipping on PCs in 1996 to about 2015, where I allowed Windows back into my life. My laptop is a MBPR that very quickly proved that OSX is not, and never will be, prod ready (to my credit, I made it a year and a half before I gave up); it then got swapped to Windows, and ran that way for a few years until it now runs Linux.
From my vantage point, Linux adoption on the desktop is an Eternal September, and I'm fine with it. Everyone makes it here sooner or later if they're serious about computers and/or software development.
The solution to fixing Apple, however, is doing what Microsoft did: quiet fired/force retired Balmer, promoted a strong candidate from within, and let him right the ship; Apple needs to replace Tim Cook with whoever their equivalent of Satya Nadella is.