‘San Francisco changed dramatically’ – Nordstrom is bailing on a flagship store
fortune.com
fortune.com
Nordstrom also bailed on the entirety of the Canadian market. Was that also due to crime in SF?
It's difficult to communicate and explain the enormous secular and systemic rippling shifts in economic conditions that have followed the pandemic and the shift to work from home, particularly and extraordinarily pronounced in SF for various reasons much more so than other places in the world.
A much easier story to solely blame localized crime. It is doubtful this is the real cause.
You are right though. It's not just the crime. It's because the current government isn't willing to prosecute criminals that are stealing from these businesses.
SF is starting to resemble Detroit, which has nearly no grocery stores in the city limits because of rampant crime.
Ways you can tell that someone has never been to either San Francisco nor Detroit: a case in point.
Reply-guys being reply-guys.
I’ve seen burned out neighborhoods in Detroit, places that look like war zones. SF just has a large number of homeless in comparison, most of whom get there via the greyhound bus station.
Your definition of "many" differs from that of the rest of us. I lived in that exact area for years. As I said, there is no comparison whatsoever between there and the problem parts of Market Street in terms of homeless (whether defecating or not) or other things, like public drug use. To claim otherwise is a blatant lie.
>I’ve seen burned out neighborhoods in Detroit, places that look like war zones.
I have only visited Detroit once, years ago, so cannot personally make a current comparison between the two. SF has not (yet) reached the point where (as I remember seeing) entire blocks are completely burned down and empty, but that's hardly a high standard to meet. The people here who are making the Detroit comparisons aren't saying otherwise; they are warning that we may see a similar civic collapse, in kind if not necessarily in scale.
>SF just has a large number of homeless in comparison, most of whom get there via the greyhound bus station.
Ah yes, the old claim that "[insert city here] gives bus tickets to their homeless to go to San Francisco". Maybe this happened in the past, but 87% of surveyed homeless have lived in SF for more than one year, and 35% for ten or more years. <https://sfstandard.com/2023/05/22/san-francisco-homeless-peo...>
Self reporting surveys are useless as data. You can ask a guy doing heroin if he has ever done drugs and he’ll say no. It’s like, sure, what else are they going to say?
https://abc7.com/amp/whole-foods-san-francisco-store-closing...
That being said the 5th street area losing Nordstrom is a big blow. Things there have certainly gotten worse recently as it has started more and more resemble Market street on the other side of Seventh.
Can't prosecute the voters if you want to be reelected.
Stores can be shut down in one place for a specific reason while another place for a completely different reason. Nordstrom is located in probably the most expensive real estate in San Francisco, while the conditions just outside the stores are deteriorating. If this was just broader systemic problems, why is their massive store in San Jose still continuing? Clearly that should also be closing considering the fact that San Jose is also as expensive as San Francisco in terms of real estate?
Maybe for residential real estate. I have a hard time imagining that it's anywhere close to the same in the commercial sector; there's dramatically more supply in SJ.
https://www.crexi.com/insights/the-san-francisco-commercial-...
San Jose Average retail rent /sqft: $39.60
https://www.crexi.com/insights/the-san-jose-commercial-real-...
> Major San Jose/Santa Clara County employers include Google, Apple, Facebook, the County of Santa Clara, and Stanford University.
Mountain View and Palo Alto are both seeing a lot of demand for office space from Google and Facebook, respectively, and I suspect that's driving up the average. San Jose itself isn't seeing so much of that.
This feels pretty unnecessarily pointed while simultaneously kind of at odds with the point you're arguing in the next paragraph. It's not like San Jose isn't also a strong dem city. Shouldn't the apparent success you're pointing out in SJ while they struggle in SF indicate that the issue is specific to SF rather than a "tribal" concern?
One of my clients is administratively based in SF, but is never there. They moved to LA awhile back, and they directly cite crime, homelessness, general urban decay, and the “ridiculousness of tech bros” [0] as the deciding factor in their physical relocation.
[0] a paraphrased quote.
Yes, it is. And it's not getting easier is it?
Nordstrom was there for the tourists. But SF tourism hasn't recovered as well as conventional group-think imagined.
When a tier 1 operation like Nordstrom bails it rings out like artillery fire for all the lesser operations. We're officially well past "didn't want that company anyway," aren't we?
The closest mall to me has lost two of its anchor stores. One of the malls near my old apartment in Chicago had a theater, an axe throwing venue...and some offices to fill some of the dozens of vacant retail locations. It's been in a downward spiral for years. Loss of visitors has led to more loss of visitors, shoplifting aside.
And what happens when the "legitimate" foot traffic goes away? The shops are empty. Not just from shoppers, but from staff. I wanted to buy a dress shirt a couple weeks ago at my local Macy's. I walked around the floor for nearly 15 minutes and couldn't find a single employee. There was one at a single checkout in a back corner. And so why is it a surprise that when shoppers disappear, staff is cut, and the shoplifting rate goes up? It seems obvious to me.
These big stores should have fewer locations that are smaller and more well-maintained. Spread themselves less thin and whole-ass the stores that they can actually afford to staff and secure.
Even the article mentions that "San Francisco has been in the midst of what some call a doom spiral, with office buildings and businesses still empty in the post-pandemic landscape." If you're working from home, no reason to make the commute to stop downtown at retailers. The major downtown retailers thrived in the pre-WWII age when people lived close to urban centers, white flight and suburbanization killed the department stores which were the Amazons of their age, in recent decades, this trend has been reversing as people moved into cities, but after the pandemic, if you get to work from home, there's not much to bring you into the city, especially in places like SF with skyrocketing housing prices.
When I walked out of the rear entrance of Nordstrom towards Mission St, I immediately smelled urine and saw five homeless person laying on the ground, Nobody else was on the street.
I used to walk around this area everyday to go to work before the pandemic. It was a busy area with a lot of tech workers, tourists, and conference attendees. It's not the same anymore.
EDIT: People who are up voting this comment: NO! It's a snarky comment in opposition to the prevailing wisdom. It's intended to be downvoted.
2ND EDIT: thank you for downvoting. I can now rest easy knowing I'm a misunderstood genius amongst a sea of profane luddites. (Though truth to tell, most people here when they're not being snarky seem reasonably intelligent.)
You may also try an archive.today mirror ie..
* Even post-covid it appears they are getting less customers coming in and buying stuff.
* Due to deteriorating economic conditions more young people are willing to loot the store(s) than in the past. Almost like it's some form of revenge against the current system.
* California, by vote, has softened their position on looting and shoplifting.
We can pretend to be sad about it, but we have all collectively "voted" in many ways to end many forms of retail shopping. You can blame it on local SF politics, but really SF is just 5-10 years ahead of other metro areas. Often what happens in California's largest cities spreads to the rest of the country over time. This means both good and bad trends.I am not going to apply morality or a political slant to it, but we should evaluate what we want our cities to be like. If city living means high prices, high rate of property crimes and hollowed out empty commercial real estate, who would want to live there?
Unfortunately, SF locals do not see the link between things like a gross receipts tax and Friends of the Urban Forest losing funding so we're here.
But I think it's overall a good thing. I'm not pro-austerity: we should spend on things. But now SF will be forced to spend on things that return.
I’m asking here the locals here, I haven’t been to the city in over 20 years so I haven’t the slightest idea.
And the footage spreading on social media will be likely be encouraging copycat groups to do the same, or escalate to even more brazen activity.
(What's hard to tell, as somebody not in the affected areas, is how widespread this kind of crime is. Social media will always spread the most shocking footage to a large audience, but it can often be falsely labelled, potentally old footage from elsewhere, dishonestly edited, shared by people with agendas, etc)
I always thought their niche was high touch service / moderately high price, bit peeps around town have mentioned they've been trying new models.
I'm sure crime doesn't help, but Nordstroms has been struggling since assuming debt for expansion in the 90s.
That being said, if you read the transcript of the earnings call from four days ago they're also shuttering stores in Canada. They also do see unusually high levels of 'shrinkage' and theft, but within the levels that had been accounted for in their internal financial models. In the earnings call crime did come up but in the context of the mob smash and grab at the Topanga location in Los Angeles, and to his credit the CEO was more concerned about the safety of staff and shoppers, rather than property loss during this episode of organized looting.
So yeah, click-baity article, but Nordstrom never actually said what the article implies.
Edit to say that having people hounded by security drones sounds like a terrible state of affairs. Having businesses robbed by organized gangs does as well. I think UBI and rent control or rent subsidies with high taxes on the wealthiest is a better solution in the short-term. For the long-term, philosophies that advocate for less materialism seem preferable (no need to rob if you're happy with less money etc.).
I'm a fan of UBI, but you may also want to do a web search or two before saying UBI should be 'U'.
I sure don’t know anyone who talked about going to the downtown Nordstrom to buy anything. And I don’t think the root cause was shoplifting fears.
This is an important question because while a scapegoat feels nice (they always do - look at the glee people are inserting into their comments here), if this is a preview of what all urban centers look like in 25 years, we better start thinking up answers now rather than later.
Not saying it is one or the other, just that nordstrom would be particularly motivated to shift blame because of what the alternative says about their broader business model. So maybe not taking them at their word.
That being said, i'll note that I'm SHOCKED how normalized shoplifting has become not just among 'the criminal element' but among my social set which is decidedly not your typical criminals. Stealing, especially from self checkouts, is increasingly openly discussed in my experience - and generally framed as 'its them paying me for doing their job of checking me out' or 'countering inflation/corporate greed'. Whether I agree with the morality of it or not and juts note that it is increasingly normalized. More broadly, I struggle with feeling sorry for corporations when the public lives under a never ending stream of abuse from corporate policies and control (c.f., everything being a subscription).
It sure seems like a strange coincidence that all the downtown shutdowns happened around the same time that hundreds of thousands of people weren't forced into the area 5x a week by their job and the city lost over 50k in population, likely high earning workers who could now work remote elsewhere.
25 years ago, it was particularly fun to go shopping at Union Square/Market Street, including Nordstrom. Then that devolved into going to Nordstrom at Stanford Shopping Center. Now I prefer to go to Nordstrom Rack in East Palo Alto. In the early 90s, I was afraid to drive through the town due to drug battles.
On the other hand, I still go to Hayes and Haight Streets in SF to shop, even if these urban neighborhoods can be "scruffy."
Maybe I like shopping areas that are interesting but not overly threatening.
What changed in the last few years though?
Other cities, with more robust labor/housing equilibriums, are bouncing back from the pandemic just fine.
Some might be living in rent controlled flats though.
Cowboys were animal herders, not police officers.
You're probably thinking of the romanticized "Lone Ranger" image of the cowboy as seen in Western movies. This is almost entirely fictitious.