Here's a Youtube video I created of it happening: https://www.youtube.com/watch?v=P30Qi2MSbUQ
I'll be blogging this up unless it's acknowledged and fixed.
I assume that once you've fixed the bug you'll be contacting all of your users to let them know that they've been exposed to this privacy flaw. At least the ones that may have disabled remote content at some point.
I do not know what your difficulty is. Perhaps you should pass this on to somebody more technical than yourself at your organisation who can actually understand and diagnose the problem.
> by default, does not load external content from other servers (pictures and videos in emails). The user can choose to have external content shown with a single click or tap, if they trust the sender.
So there you go. An email company that does not load images by default. Whereas the default setting for Skiff is to load images automatically. So in this respect, Tutanota puts "privacy first" and Skiff doesn't.