I catch flak for this all the time! Our users just want to be able to use Excel to free-form analyze their data. IT, of which I'm a part of, insists on building web apps to do that for them. They're never happy because all they wanted was Excel.
I keep explaining all we have to do is build a data mart built using SQL Server, and use our ETL tools to keep it populated with the data they need to analyze. Don't let them anywhere near the source data. They keep looking at me like I have ten heads. Instead they want to launch multi-million dollar projects to bring Tableau to our users - and they don't want it! It's asinine!