The implementation of rabblr also is really cool. But i think the part with the anonymous users might be a problem. I just logged in for a few minutes and it was full of trolling. Also that you can't carry the chat over multiple pages is anoying, but there might be a way around that. Plus i really don't want to talk to random people on webpages. I probably want to talk to someone who can give me an information that i want, which would be a site adminstrator or company staff or whatever. Like olark. Or i want to talk to my friends or people i know, but i can do that on any IM that i got open anyway.
So to sum it up. Nicely done, but i also doubt the usefulness of this tool.
If you run a team, campfire
If you're whiz kid running a team, hipchat
If you work, gchat
If you're a kid, facebook
If you're old, yahoo
If you're a nitwit, twitter