Same. I was an early Model S purchaser, and then got a second. I loved its zero emissions, responsiveness and safety rating, but Tesla's antics left me unlikely to ever be a customer again, and to be extremely skeptical for their long term success. Though I still hope for a major turnaround.

Both my cars did come with quality issued; the seat controls didn't work on my first car, and a tail light was out on my second. This is at delivery. That seems crazy on a 100k car, but it honestly didn't bother me too much.

My biggest motivation for buying an EV was to support and contribute to positive changes we need for the climate. It was galling to see Tesla buy a tranche of BitCoin, and felt like an absolute kick in the teeth. It made a complete mockery of the "zero emissions" aspirational tag. I realize that tag has never counted emissions created during production, but to pour money into an egregious emitter with negative social utility was bonkers.

Over the years, it was very concerning to see the "Full Self Driving" and "Robotaxis" lines so consistently promoted in a way that seemed to be to be an outright scam. I'm not a lawyer, but as a consumer I can't comprehend how massive fines or prison sentences have not followed.

But the real last straw was Tesla's woeful customer service. Everything is through a misanthropic app and when anything goes off-script, it becomes byzantine and kafkaesque. I had long long waits for replacement parts, but also a crazy situation where the Tesla team couldn't seem to process a payment from my insurer properly and then tried to hold my car hostage. I convinced the local service team to release my car so that I could drive it away when I showed them the paper trail, but resolving the situation so that Tesla did not think I owed them thousands of dollars took much longer. Twice I had to resort to physically going to a service center and politely refusing to leave until my issues had been sufficiently escalated and I had points of contacts who would respond to me. Every time I simply framed it as "This is a 100k car, and I think it's reasonable to expect to be able to talk to a person when things go wrong.". The Tesla staff were incredibly overworked, the lady dealing with insurance claims said she had 160 or so ongoing delayed customers. They were as helpful as they could be within the confines of the system, but it just seemed clear to me that Tesla's corporate policies were designed for a short-sighted kind of scale at the expense of customer trust.

As I said though, I really hope they have a major turnaround.

So you prefer cheap parts wrapped around even worse powertrains?

to be clear I am not defending Telsa, I will never buy one for many reasons, but to pretend Tesla is some outlier is crazy to me when every manufacturer is doing similar things

I assume T&C only matters for licensed services (software), not for fully owned property?

Just because Tesla screwed up and sent the title to the bank, it doesn't mean that the owner didn't own the car. I had the same thing happen to me when I paid cash for a new car in 1991. The cashier's check was drawn from my bank and Honda wrongly assumed that the bank had loaned me the money. It took me three months to get the title from my bank.