Last year I've been asked by a guy for directions to the hotel where he was staying.
It standed out for me because:
a) he was clearly in his early 20s
b) he asked me this after boarding the bus on the same stop as me
c) he could find out the directions just by using a plethora of map/navigation (GPS for Americans) apps available here
d) he was going the wrong way
Just yesterday I saw a woman trying to find out which route she needs to board. She was in ~50s and I can bet $10 she had an Android phone => at least Google Maps. She just didn't even though about using it.
So despite it's 2023 there are people there who still live like it's 1990.