If Pivotal Tracker were to disappear, that would be quite the disaster for a lot of people.
They ALL suck, in different ways, and simply try to minimize their deficiencies based on the context they were developed in.
You find the one that fits your world view and your work flow, and put up with the annoyances and oddities, or try to paper over them with hacks and service hooks.
It's not like Pivotal sets a high bar. It doesn't even have a notion of progress, and it has that ridiculous multi column layout so you can't easily use a screen to look at a task. And it runs on a random startup webserver that can be turned off at any moment.
For example: "chores" skip the verification state. So I don't use them anymore.
and the fact that "stories" can't actually track their own prerequisites, it's really to accidentally lose your sequencing information
We have a lot of project and subprojects here, and Planbox's hierarchy (there is basically one more level than in Tracker) is really useful. Their UX for slicing and dicing based on person, label, project, etc is also nice. The search is faster (it's all client side so it's practically instant). The charts make more sense to me. It doesn't treat stories as a unit of work; rather they are a goal. Thus all of the tasks in Planbox can be individually assigned to different people and estimated and time-tracked at that same level of granularity.
Overall I just found that there were a lot of things I was hacking around in Pivotal, and frankly I didn't even notice it. It's only when we hired a couple of people and they pointed out frustrations with Pivotal that I started looking around. When I started using Planbox, that's when I really realized how much I was adjusting myself to the limitations of Pivotal. I find myself much less stressed managing things via Planbox.
Hope that helps!
> Same services, same Pivotal Tracker, same industry leading development practices - now paired with more resources than ever.
BTW I thought I read someone comment somewhere about being able to split checkboxes out into separate cards, but I couldn't find any other mention of it. Can you do that? That's one thing that I thought would make Pivotal much better.
See how the Trello team uses it: https://trello.com/board/trello-development/4d5ea62fd76aa113...
> split checkboxes out into separate cards, but I couldn't find any other mention of it. Can you do that?
Yes. There is a "covert to card" link that appears when you click on a checklist item.
That being said, I like Trello as well. I will not be surprised if Trello provides an imported for Pivotal Tracker because of the uncertainty of this news.