> In "Europe" (I'm super generalizing here), to return a product, it has to be in pristine condition, you have to the original receipt and even then they will go over it like you are smuggling drugs into the country. In US, nobody cares. This is built into the business model. You pay higher prices due to returns, but then you buy more stuff because you don't worry about returns.

Sounds about like the experience of trying to return anything to a Marshall's store in the US. I tried it once. I was attempting to return a defective water bottle (the seal on the top leaked). They say it has to be in the original packaging and unused. Well, how in the actual fuck am I supposed to determine if the seal is defective or not without "using" it?

SMH