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Comment by deepspace | Hacker News Reader

The article is from a couple of years ago, but their bad practices continue.

I subscribed to their PRO offering, but due to some kind of glitch on their side, I am unable to actually download any scores listed under PRO. When I try to download, the site just says "PRO subscription required"; when I go to my account, it says "PRO subscription active".

The thing is, downloading scores is not something I do every day. So, I would run into the problem, submit a support request and forget about it for a while. Next time I want to download a score, I run into the same issue again, and realize that their support never even bothered to reply to my previous request. Rinse, repeat.

What a terrible company to do business with.

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It makes me sad because MuseScore is actually a good software (at least for learning music notation). I was tempted to pay them but I read horror stories here and there.

That’s not a glitch. You cannot download all PRO scores. With PRO you can:

- download regular scores - access PRO scores but only download ones that are not “official HQ” with copyright restrictions.

> The new category of scores called official HQ scores is not allowed to be downloaded or printed according to the copyright owners' requirements. However, these scores can be viewed, played, and used in Practise mode.

https://help.musescore.com/hc/en-us/articles/209542669-Downl...

This bit me recently as I was confounded trying to download a PRO score myself.

If it says “pro subscription required” though like the GP mentioned, that sounds like it is still possible to download the score they’re trying to download. Unless maybe this is just how the site tells the user this is a HQ score… as cryptically as possible.

I was using "download" in a very broad sense. I wanted to view them on my iPad. Is that what you mean by 'access'?

In any case, the site is stupidly bad ad describing what exactly you get for your PRO subscription.

By access I mean you can view them in the MuseScore app so you can learn them and play them, but printing and downloading as a PDF etc. are not permitted.

I wanted to print one such score a few weeks back and was very frustrated to discover I couldn’t.

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