It's always funny to see this kind of example come up in stories about Jobs.
Contrary to whatever the specific example is intended to convey about him, this was clearly a _torturing_ issue for Jobs himself, at some level. It was not generally easy for him to open up OR relax, not by a long shot.
His personality is (broadly) similar to Tucker Carlson's, notably bouncing around this perpetual public image dichotomy of "pr*ck vs gentle guy".
So, there are just piles, even veritable _mountains_ of disturbing experiences. Wow what a jerk! Etc.
Between which, in the details you get these funny but oddly-affecting moments where you may just realize that the _aspirational_ self for these people _themselves_ is, in fact...
...somebody you'd want to have a beer with [0].
I sympathize, but it's too bad this issue is so easily talked around in its complexity.
(There's also a fascinating counterpart you can get with Mister Rogers-types, who will occasionally reveal a rather brutal tendency toward being rudely controlling toward various people in their circle, etc. Those guys are like, "relaxing or having a beer is nice...but have you ever been really intensely... EFFECTIVE?")