The History of Electronic Mail
multicians.org
multicians.org
I have two stories.
I had a technical question about something and the author of the paper was in Japan. I could call or send a letter. Calling was difficult, expensive and awkward. Mail would take weeks. Then I noticed there was an email attached to the paper and on a whim, sent and email. I was stunned and bewildered to get an answer to my question less than twenty minutes later. From Japan! I just remember the feeling of staring at the reply and not really comprehending how it could be there.
Also, people started mailing lists. It was quite exciting because now there were places you could hear about other people working on the same problems. One day I got an email about a new mailing list and promptly signed up. A few minutes later I started getting tens and then hundreds of email messages about people signing up - "Yes add me to the list". Then a few minutes later, thousands of messages about "Remove me from the list". People did not understand the difference between "reply" and "reply all" or maybe the mailing list software had a bug. But it was hilarious.
When my dad went to Germany for work in the 80s, my family used the phone for urgent matters and paper letters for "long reads". Letters would take a couple of weeks to get there from South America, and a couple more weeks to come back with the answer, leading to a 4-6 week roundtrip.
To some of the other comments about email, I was the chair of a non-profit board for many years. And while, everyone eventually on the board got on email, it probably took at least a decade and I recall at one point, I used an MCI service that would print out and snail mail an email to the laggards.
Was that before or after the USPS offered the same service ?
Probably wouldn't have saved lettering, but it would likely have made faxes far more common in peoples homes - you can't have a meeting with your boss, but you can send him an update pretty easily.
In some ways I think it was our course that we had good enough technology to do WFH, but didn't get to take advantage of that to chance how we worked.
The pandemic is a (hopefully) once in a lifetime opportunity to change and we kinda wasted it.
If you heard that someone in your (ethnic) community was travelling (especially flying) back to the 'Old Country', the person would often be asked to take various letters during the trip to folks 'back home' (and then perhaps replies on the return).
And then I called that person and paid 300 dollars for a 45 minute phone call.
For email, I still consider https://archive.computerhistory.org/resources/access/text/20... the most complete overview.