If recent flagship cellphones can take amazing pictures at night time, then perhaps there's no one who has "skin so dark cameras are unable to resolve their facial features". It's a limitation of the Cape York equipment; they ought to have procured cameras with higher dynamic range and/or adjust exposure. If it's an ongoing problem, then the people in charge haven't bothered to research and/or replace the shitty cameras that literally have one job. They ought to spend a little more money on better camera sensors that are critical to basic service delivery.
This is like saying "There are people with names so complicated that the Cape York software can't handle them", just because the names have an apostrophe/diacritic/multiple last names. The problem is with the system, not the people.