I work from here all summer and want to make certain I’m covering all my bases before I drop the 25/2 DSL we get via TDS telecom.
Thanks!
What bandwidth tiers do you offer? Are those numbers "best effort" or do you provide a minimum bandwidth guarantee?
Do you provide an SLA[0] and if so, What are the repair/service response time commitments for the telco?
The bandwidth offered is symmetric, yes?
What equipment, if any, do I need to provide for connection? That is, where is the demarcation point between the telco's equipment/responsibility and mine, and what sort of handoff (ethernet, presumably) will I get from the telco equipment?
Do you have IPv6 support? If so, may I have a /64 block?
Assuming the answers to those questions meet with your approval, I'd add these two as well:
How fast can you complete the install?
How can I assist in speeding up that process?
Your connection will stay up until some guy with a backhoe digs up the only fiber into town. You could add an LTE modem and a satellite (not starlink) dish, tho, and get a little more grip.