Between stuff like this and the fraud, why would anyone still use Wells Fargo at this point?
However, I am now going to switch. I feel like an idiot for not switching earlier. There is nothing redeeming about Wells Fargo, other than they might have your money available for you. Other than that, it's shenanigans every few years, pushy customer service, a crappy website, and an even crappier mobile app.
[1] https://www.washingtonpost.com/news/wonk/wp/2017/06/15/seven...