I later moved from one apartment to another in the complex; it would have taken Stan another 6 months to move the service from one address to another so I just opened up the phone panel (wasn't locked) and moved the wires -- there was a 1 week period where I was paying rent on both...
There was an 800 number in the panel "contact us if changing this so we can update the 911 database" I called it, explained what I did and that was that. Maybe; I kept getting billed, I kept the service, the billing info went to the right address; I never did call for emergency services to see if they'd show up.
ISDN was certainly nice, though. Ah, the 90s, what a time to be alive.
But yes ISDN was generally quite exotic for the consumer market. Centrex service (or whatever the particular RBOC chose to call it) even moreso. It was as close as most consumers could get to "broadband" in the 90s. I used it myself at a couple places including my small apartment in Sacramento. It didn't seem too hard to get it ordered and setup. It may have helped that we knew a Pacbell tech, the dad of one of the principals at the ISP I worked at. Not sure if he helped grease the wheels but he may have. He pulled 100 pairs into an apartment where we temporarily hosted the ISP. Pretty handy guy to know back in those days and for that particular business.
Later on I've only seen ISDN in PRI form. When I later got a "real job" in an IT department PRI was commonly used for the Shoretel gear we had. I never worked on the telecom side for bigger companies though and of course almost everything went to 100% VoIP eventually.
One of the hardest / most confusing problems I ever had was with that stuff -- TPC gave me 2 hunt groups (one for faculty/staff the other for students). One worked fine the other just wouldn't work at all. Eventually (after turning off the "broken" one and still getting a login/PPP prompt when dialing I called TPC and asked "hey -- your docs have these 2 hunt groups -- are you _sure_ they're right?" and they'd actually given me another org's phone number for one of them and that other org also had a livingston portmaster on it. Sigh.
SDLC phone network stuff is fascinating -- "why is it all on one clock?" (synchronous data link control) -- because when it was invented it was absurd to presume you could get enough ram to buffer things for packets (ha! What's a packet?) -- it all just happens at all at once everywhere.
Another time someone dropped a backhoe on the cable trunks between the campus phone bunker and the campus; I glanced over and saw the techs patiently stitching back together the eleventy billion cable pairs between the switch and each phone on campus. 30 tons of copper later got replaced by 500 pounds of memory...
Ayhow, grandpa DELNI needs a nap...
We lived far from the exchange (5km), which at first was still a rotary when my BBS went up so it wasn't even an option. I can still remember weeping with joy when it got replaced with an Alcatel System 12 cause of my new transfer speeds and reliability.
Funny thing, the rotary switch was in a building next to my high school, you could see the vertical rotaries from the street next to the main entrance.
For a little while, I could recognize my old man's BBS' individual subscribers calling in just by turning up the volume of the modem on top the 386 box...
Source: experience.
Edit - the online guide to popnet - https://archive.org/details/popnet-user-manual
Don't be a troughie!
Now, everyone's a troughie...