The allegedy cospiracy would be that Tesla managment and its employees were conspiring to quickly deal with customer complaints. But what is actually illegal there? Note that the representatives were truthful when they dismissed customers. Their cars were not broken.
The more-and-more it is proven that your "just lying" is a coordinated effort across your company, the more and more it looks like fraud to ... well everybody.
>The more-and-more it is proven that your "just lying" is a coordinated effort across your company, the more and more it looks like fraud to ... well everybody.
But there is zero evidence for this. There is no lie here. At best there are misleading statememts about performance.
"Fraud" is a legal term, and "intentionally misleading people" is the very definition of Fraud. https://www.law.cornell.edu/wex/fraud
In fact, it seems like Fraud is still Fraud at the reckless or negligent levels. No intent needed (though I'm sure proving it at the "intent" level will get them more of a case).
So... is this Fraud? Well, yes. It would be. But the next step is for these plaintiffs to prove the fraud in court. It seems like they have a strong argument though.